Retail Associate

Overview

To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives. 

Responsibilities

• Sales Generation: 

• Meet store sales goals 

• Utilize the elevated levels of sales and service to maximize sales performance 

• Demonstrate an in-depth knowledge of the merchandise 

• Comply with all sales related policies and procedures 

• Maintain a keen interest in the fashion industry and market trends 

• Customer Service: 

• Provide the highest level of customer service 

• Build and maintain repeat clientele by following through on special requests 

• Resolve guest complaints, ensuring guest satisfaction. 

• Operations: 

• Keep selling floor and merchandise neat, organized and stocked 

• Assist in the maintenance of all inventory in the stockroom and on the selling floor 

• Participate in quarterly physical inventory 

Qualifications

• 1-2 years retail experience 

• Experience in retail operations, preferred, with a proven record of effective performance. 

• Ability to operate computer or sales register equipment necessary to perform the job. 

• Ability to communicate clearly and effectively with associates and customers. 

• Ability to read, count, and write to accurately 

• Good organizational skills, with the ability to work independently. 

• Ability to function under pressure, set priorities and adjust to changing conditions. 

• Ability to work varied hours/days, including nights, weekends, and holidays as needed.