FT - Front Desk Ambassador

The Tampa Bay Buccaneers vision is to be the premier NFL Franchise both on and off the field that sets the standard in global sports entertainment and embodies the spirit of Tampa Bay. The Buccaneers aim to employ individuals whose professionalism and dedication align with our vision. Employees must be able to perform the essential functions of this position satisfactorily. The requirements listed below are representative of the duties, knowledge, skills, and/or abilities required. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions. Core Functions:Serve as the primary lead in answering, screening, and directing all telephone calls Serve as a “How May I Help You” greeter for guests arriving at the AdventHealth Training Center lobby and notifying staff of expected guestsServe as a secondary Security Ambassador responsible for the security and safety of staff at AdventHealth Training Center Assist in the administration of the Visitor Management SystemProtect the Tampa Bay Buccaneers’ property and staff against loss, damage, and injury by maintaining a safe and secure environmentServe as a point person for the arrival of EMS, FIRE, and Police when neededMonitor access control, alarm system and video camerasReport irregularities, inform violators of policy and procedures, evict violators and trespassers, notify appropriate authorities as necessaryPrepare detailed incident reports of incidents by recording observations, information, occurrences, and surveillance activitiesOther duties as may be required by the Director of Facility Security from time to time  Skills & AbilitiesExceptional communication skills and customer service traitsAbility to execute the Tampa Bay Buccaneers’ Security proceduresFirst Aid, CPR and AED trained and certified, or a willingness to be trainedKnowledge of administrative and clerical proceduresKnowledge of computers and relevant software applications including Microsoft OfficeStrong organizational skillsInitiative, reliability, stress tolerance  Experience & Education Proven work experience as a lobby receptionist Prior experience in law enforcement, military, or security preferred High school diplomaWork EnvironmentThe Company is a professional, fast paced, creative business environment. Other environmental conditions:Extended evening, weekend work hours sometimes required. Required to work all home games. May have to work occasional holidays.Computer and desk work a significant part of daily activities.Sitting, standing, working with hands for extended periods of time.Rarely is lifting more than 20 pounds required.  This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company’s business, competitive considerations, or the work environment changes. This document describes the position currently available and is not an employment contract. The position covered by this Job Description is expressly declared to be “at will,” meaning the Company has the right to terminate the incumbent’s employment at any time, with or without cause. Any written or oral promises or representations to the contrary are expressly disavowed and should not be relied upon any employee. Any change to this “at will” employment status must be in writing and signed the by the Chief Operating Officer of the Company.

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