Field Manager FT

About the Company

The Tampa Bay Times and tampabay.com are the region’s largest sources for news and information. Independently owned and locally operated, we specialize in distinctive and vital journalism that offers depth, context and meaning. Our newsroom has won the Pulitzer Prize, journalism’s most prestigious honor, 13 times. Our sales and support teams are best in class, too. We assist local businesses with solutions customized to fit their needs – working together for a better Tampa Bay.

Vaccine Requirement:

Workplace safety is a value of the Tampa Bay Times . Because of this, the Times requires its staff to be vaccinated against COVID-19. New employees must be vaccinated by the first day of employment unless they secure a medical or religious exemption accommodation from the Times beforehand.

The Role
The Field Manager is responsible for supporting the Zone manager with organizing, planning and implementing strategy for the Distribution department. The position will be located at our distribution center in Palm Harbor, FL.

Duties and Responsibilities

• Manages the prospecting, selection, and contracting of independent contractors dedicated to providing service and circulation growth results within the contractual relationship.
• Responsible for the overall management of the contractual relationship with the Independent contractors who deliver the Times' products.
• Exhibits excellent understanding of and ensures compliance with the terms and conditions of the Times independent contractor contract and relationship including daily interaction with vendors, staffers and customers.
• Executes all administrative documentation, tracking, reporting and financial procedures pertaining to independent contractor fees and charges.
• Active collaboration on the development and management of a Zone expense budget.
• Manages the development and maintenance of accurate subscriber information and distribution lists.
• Actively contributes to the overall success of Zone operations by providing leadership in a team-centric environment.
• Provides input on hiring, training, coaching, performance management and provides supervision to Field Assistants and Delivery Center Assistants in the implementation of their daily responsibilities.
• Positive interaction with subscribers in resolving service request or incidents in order to maintain a high level of customer satisfaction.
• Managers in this position exhibit solid interpersonal and problem solving skills in a professional relationship with all staff members,independent contractors and customers.
• May be assigned to multiple distribution centers for gap coverage of day-to-day business as the need dictates.

• This is a 3rd shift position.
• This position may be assigned tasks that will involve driving a vehicle for business purposes
  

Education and/or Experience

• High school diploma or equivalent required and college or management experience preferred.
• Must have a valid Driver’s license, maintain an acceptable MVR, and provide their own transportation and appropriate vehicle insurance for business related driving tasks.
• Strong interpersonal skills; ability to interact effectively with staffers, independent contractors and customers.
• Requires excellent verbal and written communication skills.
• Ability to comprehend and act on various forms of communication such as verbal, written, electronic, etc.
• Demonstrate thorough knowledge and understanding of the Times contract with independent contractors for the purpose of communication, negotiations, compliance and contract management.
• Ability to negotiate contracts and related fees with prospective independent contractors in order to keep open delivery areas at acceptable levels.
• Demonstrate advanced leadership skills with staffers and independent contractors.
• Possess strong PC skills utilizing MS Office, email, electronic forms, scanning and archive retrieval..
• Requires hands-on problem solving with staff and operational issues on a daily basis.