This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
1. For Medicaid eligible patients and/or escorts, works with clinical providers to determine if medical necessity has been met to prior authorize transportation services. Gathers all information requested by the Alaska State Medicaid Representative, by utilizing various computer systems and by communicating with TCC, ANMC or Tribal Health Partner Case Managers. Provides continuous communication to all parties involved so that all prior authorization requests can be handled in a timely manner.
2. Work collaboratively with patient on eligibility issues. Must be knowledgeable about when to refer patient to TCC Alternate Resources and/or case managers to move authorization along in an expeditious manner.
3. Coordinates and effectively communicates with the traveling patient, Medical staff, PRC staff, Community Health Aides, air carriers, ground transportation providers, and other agencies involved..
4. Ensures that every effort is made to ensure as easy and event-free travel experience for the patient as possible.
5. Seeks out assistance from Patient Travel Coordinators when necessary, should questions or problems arise.
6. Keeps a daily electronic log of travel authorized.