Focusmaster Fitness was created right here in Troy, NY in 1996. It grew out of a passion for creating the absolute best workout.
In 2011, we created our ultimate 30-minute workout, which combines boxing and kickboxing strikes with strength exercises to provide a super effective workout that can be done for people of all ages and fitness levels.
In 2016, our workout was named ‘America’s Next Fitness Phenomenon’ for winning the TV show, Sweat Inc. on Spike, hosted by Jillian Michaels.
Along with our group fitness boxing classes, we have continued to evolve and offer small group and personal training to provide greater attention to our member's needs.
We help men and women lose weight and get healthier while being a part of an amazing and supportive community.
This is a great opportunity to start working with an exciting local small business that is trying to make a difference in the community.
Our Membership Sales Advisor role is a part-time opportunity that is primarily focused on acquiring new members, setting up trial classes, and booking consultations through phone calls, text messages, social media, and local outreach.
This job requires approximately 3-4 hours each day and has some flexibility as to when those hours are worked. Compensation is an hourly rate plus commission and free Focusmaster membership for you and your spouse.
If working remotely is important, we can work together to create a schedule that allows for some hours in our studio and the remaining remote.
You’ll be part of a great team that creates a positive and upbeat work environment with people who are passionate about what we do and offer to the people in our community.
Your earning potential is limited only by your own personal drive and willingness to succeed in this role.
The Membership Sales Advisor will report directly to the General Manager.
Responsibilities
- Achieve or exceed individual membership sales goals:
- Convert inquiries (phone/web) into appointments
- Close prospects
- Generate referrals
- Develop and implement effective outreach plans to generate new sales leads
- Develop and implement effective special events inside and outside the club
- Implement and adhere to all steps of the Focusmaster sales process:
- Greet and interview (needs assessment)
- Tour of Focusmaster Fitness facility
- Close and Commitment
- Schedule and follow up on all initial appointments with new members including fitness Consults
- Implement and adhere to the lead tracking system
- Accurately input all leads, prospects, and new members in the management software system (including all contact information and necessary billing information)
- Provide daily sales information to the Manager
- Follow-up on all incomplete membership agreements to ensure signatures and billing information are complete
- Provide information and benefits regarding Personal Training and other programs
- Effectively utilize Manager, and Personal Trainers to assist in the needs assessment and sales process of Prospect/Member
- Follow-up and customer service with prospects/members:
- Follow SOP regarding new member follow up
- Follow up with prospects/members and ensure all appointments are scheduled
- Assist in resolving member concerns
- Handle membership cancellations to improve retention
- Must keep knowledgeable of and participate in various club services, programs, and products:
- Personal Training
- All Focusmaster classes
- Special Events
- Attend all scheduled meetings
- Perform other duties as required.
*Responsibilities may be changed based on current SOPs.
Qualifications
- Qualifications 1-3 years of customer service or sales experience preferred
- Competitive drive to succeed in a commission sales and performance based culture Excellent customer service and communication skills Independent, self-starter with strong organizational skills and passion for helping others lead healthy and fit lives.