What are the responsibilities and job description for the ICQA - B2 position at TARGET?
About us:
As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.
Target Global Supply Chain and Logistics is evolving at an incredible pace. We are constantly reimagining how we get the right product to the right guest even better, faster and more cost effectively than before. We are becoming more intelligent, automated and algorithmic in our decision-making, so that no matter how guests shop—in stores or on Target.com—we deliver the convenience and immediate gratification they demand and deserve. We are on a mission to win decisively over any competitor, with a seamless and superior guest service experience unlike any they can offer. Our teams work with the agility our mission requires, and we constantly come together to implement new processes in record time.
A role in a Distribution Center means being on the very front lines of getting product to the guests safely, accurately, and as quickly as possible—a critical differentiator and one of the most essential Logistics functions. You’ll reach beyond the bounds of your team to partner across the enterprise and find solutions to support the business. Whether it’s through focusing on our regional or upstream distribution centers, import warehouses, or fulfillment and flow centers, you’ll have a chance to positively impact thousands of fellow team members and Target guests worldwide, further differentiating Target from all the rest. There’s so much good work to be done, from Distribution Center Operations, where process and problem-solving drive our results; Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where we’re always analyzing and recalibrating how to best support our people, process and technology investments to support an ever evolving business.
As an Inventory Control and Quality Assurance (ICQA) Team Member, you’ll support the operational teams and with your ICQA Leader in defect resolution, specifically focused on inventory within stored locations in the building. You will audit and resolve defects, within an assigned Service Level Agreement (SLA) and then research and document root cause for follow-up to address the issue moving forward to ultimately improve inventory accuracy. While working safely and promoting a safe workplace, you’ll respond to defects found in warehouse locations, often times utilizing powered equipment. You will be responsible for performing weekly audits, collaborating and communicating the findings of those audits and resolution steps with your ICQA Leader and other operational leaders within the building. You’ll utilize the practices of lean approaches, six sigma tools, and 5S techniques within the workplace to drive cleanliness and documentation of defects for root cause analysis. Using your problem solving skills, you will correct any inventory record inaccuracies in the warehouse and conduct follow up audits that aid with proper research. You will also be responsible for addressing inaccuracies impeding operational teams from picking product, helping to prevent downstream order cancellations. You’ll successfully manage multiple priorities and processes, while offering a level of service that goes above and beyond the basics. Bring your ability to anticipate your leaders’ needs and proactively solve problems before they arise, upholding Target’s values and demonstrating the utmost poise, professionalism and leadership.
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
About you:
- 2 years prior work experience as a warehouse worker, operations technician, quality control technician, or similar warehouse operator
- Able to work both independently and in a team environment
- Able to lift and carry merchandise weighing 35-45 lbs. frequently throughout a shift and up to 60lbs. occasionally
- Ability to read, utilize matching skills and comprehend department/product documentation
- Good verbal and written communication skills
- Able to operate computer systems with minimal direction after receiving training
- Ability to research defects/issues and root cause the drivers of those defects
- Ability to navigate web-based ICQA reporting and forms (such as Smartsheet) with minimal direction after training
- Ability to perform basic data entry and analysis in excel or other web based forms
- Ability to be trained on powered equipment as needed
This position is for Tues.-Fri. 4pm-2am - B2
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.
Qualifications: