What are the responsibilities and job description for the On-Demand Style Consultant position at TARGET?
ALL ABOUT TARGET
As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.
ALL ABOUT STYLE
A Style Consultant is passionate about strong operations and providing an incredible guest experience, that brings the energy of style to life with compelling in-store presentations that enable quick and easy self-discovery. Style Consultants are welcoming and helpful in meeting guests needs on the sales floor and in the fitting room. Ensuring the floor is set full with the right product, accurately priced and signed on the salesfloor with the right sizes, styles, and colors. Areas include A&A, Home and Seasonal.
HOLIDAY ON DEMAND SPECIFICATIONS
As an on-demand team member your schedule may vary depending on shift availability and store need. This position is ideal for a person that is looking for a flexible work schedule, that is great with communication, and can commit to a minimum of 20hrs/week during the holiday season (specifically in November and December).
Unlike a regular team member position, you have the flexibility to be scheduled for/pick up shifts that work best with your schedule! Examples of how you can be scheduled/pick up shifts are below:
- Communicate with HR and your leaders ahead of time about your schedule/desired shifts
Utilize our myTime Mobile App to pick up shifts at your convenience (even on the same day!)
In times of need, HR/leaders will call you for shift coverage
If we do not receive a response to our communication attempts, your employment with Target will be administratively terminated. You must work at least one shift within 6 weeks in the off season (and a minimum 20 hrs/week during the holiday season) or you will be administratively terminated.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Style Consultant can provide you with the:
- Knowledge of our GUEST service fundamentals and experience supporting a guest first culture across the store
- Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies and basic visual merchandising
- Knowledge in industry trends including: style, seasonality, and brand differentiation
- Skills to set, fill, and price the floor according to what is most important to the guest
As a Style Consultant, no two days are ever the same, but a typical day will most likely include the following responsibilities:
- Create a welcoming experience by authentically greeting all guests
- Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
- Gain knowledge from store tools to have a clear understanding of key metrics, sales goals, top and bottom departments, inventory levels, top shortage categories, guest traffic and peak times
- Ensure product availability by keeping the salesfloor replenished and organized to create a guest ready, easy-to-shop experience that’s welcoming and inspiring for all
- Create an inviting shopping environment by staying current on trends and brand guides along with executing visual standards and visual merchandising guides
- Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
- Acknowledge guests as you complete workload with minimal guest disruption, review sales trends to understand how to prioritize daily workload based on business and guest needs
- Support changes to product assortment and keep the area inspiring to guests all year round by setting transitions on time, remerchandising new product and maintaining a brand space following new sets
- Be an expert and dedicated owner of assigned areas to ensure sales floor is zoned, in stock and accurately signed for guests
- Ensure regular and promotional signing is set accurately for defined categories and be knowledgeable of products on promotion
- Execute revisions, sales plans and planograms for defined categories
- Conduct weekly price change workload for defined categories
- Complete Radio Frequency ID (RFID) scans in select areas and system audit functions to ensure inventory accuracy
- Accurately execute backroom fills, including guest requests, and backstock product efficiently and timely
- Own backroom aisles for defined categories, including backstock, for your areas
- Prioritize guest interaction and engagement while balancing task
- Solve for guest needs, using available tools like myCheckout or the Target App to consistently offer selections that are not available in store
- Thank the guest in a genuine way and let them know we’re happy they chose to shop at Target. Remind them that you are here to help in the future. Always demonstrate a culture of ethical conduct, safety and compliance
- Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
- All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
- Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
- Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
- Stocking, Setting and Selling Target products sounds like your thing… That’s the core of what we do
- You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a style consultant. But, there are a few skills you should have from the get-go:
- Strong interest and knowledge of apparel products and accessories
- Welcoming and helpful attitude toward guests and other team members
- Learn and adapt to current technology needs
- Effective communication skills
- Work both independently and with a team
- Resolve guest questions quickly on the spot
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
- Accurately handle cash register operations
- Climb up and down ladders
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 40 pounds
- Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.