What are the responsibilities and job description for the Warehouse Supervisor position at Targeted Pet Treats?
Title: Warehouse Supervisor
Reports to: Director of Supply Chain Operations
Overall Focus: The Warehouse Supervisor is responsible for the safe and efficient operations of the TPT warehouse facilities and the functions supporting them. The Warehouse Supervisor will be the leader of a team that operates throughout the TPT manufacturing facility as well as several off-site warehouses. The Warehouse Supervisor must have the ability to work and communicate well with others in a fast paced, team-oriented environment. All employees shall perform as directed by the management team.
PRIMARY RESPONSIBILITIES and ESSENTIAL FUNCTIONS
- Accountable for safe work practices and warehouse environment.
- Supervise and build an effective and productive team of warehouse and office employees across multiple shifts and schedules.
- Accountable for the productivity and accuracy of the warehouse operations: receiving, movement, storage, shipping. Including regularly scheduled audits of transactions and paperwork.
- Coordinate safe and efficient transfer of materials between warehouses.
- Analyze and plan storage of Ingredients, Packaging and Finished Goods in a manner to optimize both space utilization and operational efficiencies.
- Ensure that Packing Center of Excellence (PCE) is supplied with all required materials in a timely manner eliminating downtime.
- Ensure inventory accuracy on a regular schedule. Put in place corrective actions and best practices surrounding inventory management.
- Ensure that our Deployment (shipping) team has visibility to completed product, customer orders to meet our on-time shipping and fulfillment targets.
- Regular reporting (daily/monthly) on metrics regarding on-time shipping, fulfillment, inventory accuracy, receiving accuracy, warehouse capacity, safety.
- Champion Targeted Pet Treats goals, policies, visions, and values
- Ensure work area is kept clean, neat, and orderly
QUALIFICATIONS
(Knowledge and skills necessary to meet organizational objectives)
Education/Training/Experience:
- High school diploma or GED
- Should have 5 years of experience working in warehouse operations, preferably with supervisory experience.
- 3-5 years of shipping experience (FTL, LTL, customer routing, etc.)
- Experience with industrial forklifts, their operation and safety protocols.
Skills:
- Live by Targeted Pet Treats Values
- Assume responsibility for self-improvement
- Participate in the improvement//problem solving process
- Dress appropriately
- Maintain good personal hygiene
- Follow all policies and procedures
- Excellent verbal and math skills – ability to operate effectively in NAV (TPT ERP system), as well as Microsoft Office suite specifically advanced Excel and Word.
- Teamwork
- Ability to work independently with little supervision
- Ability to relate to and get the best out of those you supervise and work with.
- Time management skills – adhere to a schedule
- Keeps work areas clean and neat
- Judgement/decision making skills
- Communication/Listening skills
- Know when to ask for help
- Ability to learn and work with others in a fast-paced environment
- Adaptability
CORE COMPETENCIES
(Abilities required of all positions)
- Insightfulness
- Ability to identify key issues and relationships based on information being communicated by a variety of resources
- Making decisions based on logical assumptions combined with factual information while keeping the organizational values and goals in mind
- Passion
- An understanding of the love for pets and the importance of the pet/pet parent relationship
- Be a brand and company evangelist
- Collaboration
- Working and communicating appropriately and effectively across roles and departments
- Customer Intimate
- Understanding and exceeding the customer's needs and expectations, both externally and internally
- Candor
- Ability to use, understand, and learn from unreserved, honest conversations with other individuals, while still respecting all those involved in the dialogue
- Open, forthright communication that stimulates debate and new ideas amongst a group, as well as with yourself
- Integrity
- Does what they say they are going to do
- Instills trust through actions and behaviors
- Change Agent
- Can adjust to a new environment quickly
- Accepts change as a way of life and works proactively to adapt
PHYSICAL REQUIREMENTS
(Necessary to perform essential functions of job with or without an accommodation)
- Able to sit and or stand for up to 4 hours
- Lift 25 lbs. over their head
- Pull/Maneuver pallet jack with up to 2,000 pound loads
- Carry items of 50 pounds in weight from one place to another
- Stack 50 pounds repetitiously
- Not allergic to soy
- Must be able to distinguish colors
