Patient Watch Care Officer

Overview

Every HSS Teammate contributes significantly to our mission. Whether as a frontline employee or working behind the scenes, our Teammates are the reason why HSS is a trusted partner across all industries. You are member of a diverse team working in an inclusive and dynamic environment.

HSS offers more than employment; we provide a career path rich in purpose and fulfillment. By joining HSS, you become part of a greater mission. Through the creation of safe environments, you empower people, communities, and organizations to thrive and achieve their full potential, as well as your own.

Compensation: $20.02

Benefits:

Our full-time positions offer role specific on-the-job training, career paths, and a full range of benefits.

• Medical, Dental, and Vision Insurance
• Supplemental Medical Reimbursement Plans
• Paid Time Off & Paid Holidays*
• 401k Plan & Free Retirement Planning Consulting
• Short-term & Long-term Disability Income Protection Benefits
• Life Insurance for Teammate and Family
• Employee Assistance Program
• Recognition & Reward Program
• Perks Discount Programs with 3,000 free classes from yoga to financial wellness.
• Wellness Program
• Pet Insurance

POSITION SUMMARY:

Provides supervision for at-risk patients in a hospital environment. The Patient Watch Officer's protect staff, patients, and visitors and ensure that all hospital property is secure. These officers patrol the building and its grounds, monitor all activity in and out of the hospital, and endeavor to prevent vandalism, theft, fire, and disturbances within the facility.

Responsibilities

You will conduct the following responsibilities, upholding HSS’s commitment to safety and security while supporting the values and culture of the client and community.

• Responds quickly and effectively to emergency and non-emergency situations.
• Monitor at-risk patients for 12 hour shifts
• Verbally intervenes during crisis. This includes the functional ability to quickly grasp various situations, develop rapport with emotionally disturbed people, and understand when people are or are not processing information, and be supportive or directive as needed.
• Ability to physically intervene during crises. This includes the functional ability to physically restrain people, requiring retention of trained knowledge under stress as well as the ability to meet significant physical demands including those of a struggle with someone physically larger and heavier, while making all possible efforts not to inflict injury. It includes the ability to continue to request or direct compliance from people while they are being restrained.
• Escorts persons and assists client personnel.
• Is constantly alert, awake, and vigilant for activities which could result in injury to a person or damage to or loss of property.
• Communicates effectively with diverse people including clients or their representatives, client employees, visitors, or client vendors.
• Comprehends and executes written or verbal instructions.
• Writes accurate, clear, and legible reports.
• Maintains a positive working relationship with co-workers, client staff members and other client vendors.
• Maintains a functional knowledge of a facility and where applicable of multiple facilities.Enforces and abides by all policies and guidelines of the client and HSS a Tarian company
• Performs other duties at the direction of the Security leader and/or any other recognized leadership personnel.

Qualifications

EDUCATION & EXPERIENCE

• High School Diploma or General Equivalency
• Must be able to obtain and maintain any applicable jurisdictional security license(s) or certifications and/or client/contract specific licenses or certifications
• Ability to complete all training and pass all competency tasks in the allotted time period to include, but not limited to, TEAM training, HSS a Tarian company and client new employee orientation and security procedures and policies.
• Prefer previous experience working with the public in a service setting
• Ability to work and interact with a variety of people including, but not limited to,HSS a Tarian company employees, client employee, patients, visitors, physicians and the general public
• Ability to read, write, speak and comprehend English language proficiently
• Ability to write routine reports and correspondence
• Proficient in basic computer skills such as MS Word, Excel and email with the ability to learn other programs such as security incident management software and/or client specific software
• Maintain regular attendance in accordance with HSS a Tarian company's attendance policy 
• Excellent customer service skills and genuine desire to assist people and provide protection

PHYSICAL DEMANDS & WORKING CONDITIONSWhile performing this job, individual will walk, stand, sit, and observe for extended periods of time; help restrain or lift a person; occasionally lift and/or move up to 80 pounds; frequently required to use hands, handle or feel objects or controls, reach with hands and arms, and talk and hear; specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus; self-motivation and ability to work independent of immediate supervision

About HSS, A Tarian Company

HSS stands out as North America’s foremost expert and trusted security partner, a distinction attributed not only to the solutions and services we provide but also as a testament to the incredible individuals on our team. Their diverse backgrounds and experiences continuously drive innovation and excellence across our company, enabling our growth and success.

At HSS, we believe in the extraordinary power of people to enact positive change. Our vision is to shape a future where safety and security are not only foundations for enduring success but also powerful catalysts for positive change.

Be Extraordinary. Always. Join HSS in safeguarding what matters most.

HSS is an equal opportunity employer.

We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Salary : $20