Automotive Cashier

The Crossley difference is the way Gary Crossley Ford services customers with the largest inventory of Ford vehicles in Kansas City, the Free Car Wash program and President's Award-Winning customer service. Gary Crossley Ford prides themselves on being part of the Kansas City community and giving back to the community that supports them. Gary Crossley Ford supports many charitable foundations, non-profits, local schools, and athletics all throughout the Kansas City Metro area.

We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!

What We Offer

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Discounts on products and services

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make changes accurately and issue receipts to customers
• Answer Service Department incoming phone calls and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the Service Department managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently
• Other duties as assigned by Service Department Managers

Qualifications

• Experience with Excel is a plus
• Available to work flexible hours afternoons/early evenings & Saturdays
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• This is a Safety Sensitvie Position

Gary Crossley Ford is an Equal Opportunity Employer