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Support associate

Tava Health
Burbank, CA Full Time
POSTED ON 9/24/2024 CLOSED ON 9/26/2024

What are the responsibilities and job description for the Support associate position at Tava Health?

  • Provide thoughtful / empathetic phone, email, and chat communication; Assist clients with navigating their clinical journey from sign-up to completion of therapy, including follow-up to help clients schedule appointments;
  • Advocate for clients and providers by capturing feedback and working cross-functionally, ensuring their needs and concerns are communicated internally;

Provide troubleshooting and technical support; De-escalate dissatisfied clients and providers...Hiring Fast >

Last updated : 2024-09-24

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