What are the responsibilities and job description for the Support associate position at Tava Health?
- Customer Service / Fully Remote - Anywhere in U.S. / Competitive pay / Medical, dental & vision / PTO - As a Support Associate you'll : Act as the initial support contact for clients and providers;
- Provide thoughtful / empathetic phone, email, and chat communication; Assist clients with navigating their clinical journey from sign-up to completion of therapy, including follow-up to help clients schedule appointments;
- Advocate for clients and providers by capturing feedback and working cross-functionally, ensuring their needs and concerns are communicated internally;
Last updated : 2024-09-24
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