Dispatcher - Crewing Coordinator

Job Overview:
The Crewing Coordinator schedules personnel and resources/resources for pick-up and arrival to assigned jobs/locations. Ensures staff members are qualified, certified, and eligible for the positions that the employee is to be assigned.

Location: Corporate Office, Lafayette, LA

Reports to: Regional Director of Operations

Supervisory Responsibilities:

· None.

Duties:
· Schedules available resources for pick-up, delivery, or assignment; selects safest and most efficient means of delivery of goods, services, and personnel. Utilizes travel portals and methods to reserve/purchase flights for international and domestic travel.

· Provides oversight of equipment availability; assignment of drivers, trucks, and extra drivers when needed.

· Consolidates orders for groceries for specific destinations.

· Anticipates weather complications and current staffing. Available to dispatch personnel during and after storms while coordinating routes of drivers’ destinations; communicates delays and route changes as necessary to clients and staff.

· Maintains contact with drivers; receives and dispatches response and emergency aid when needed.

· Maintains and reviews orders, billing, and inventory of staff, groceries, and compliance violations.

· Monitors drivers’ hours to ensure the safe operation of company vehicles and passengers.

· Ability to work weekends and after normal business hours of 8 a.m. to 5 p.m.

· Performs other related duties as assigned.

· Assists the VP of Operational Excellence in process improvement events/project management.

Required Skills/Abilities:

· Excellent verbal and written communication skills.

· Strong organizational skills to prepare assignments.

· Ability to execute directions accurately and with speed.

· Excellent interpersonal skills and attention to detail.

· Strong analytical and problem-solving skills.

· Ability to prioritize tasks, delegating when appropriate.

· Ability to operate or to quickly learn a variety of software tools.

· Strong planning and foresight of clients vs. staffing needs.

· Strong leadership skills to ensure company compliance with direction and assignments.

· Basic understanding of the geographical area and client locations.

· Proficient with or able to quickly learn dispatch and recordkeeping systems.

· Ability to work at a fast pace and under pressure.

· Thorough understanding of offshore catering industry.

· Project management experience.

Education and Experience:

· High school diploma or equivalent required; Associate’s degree preferred.

· At least three years of related experience and execution of similar duties in within scheduling, planning logistics, or freight operations are required.

Physical Requirements:

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds at times.

If you are a motivated individual with a passion for logistics and transportation management, we encourage you to apply for the role of Dispatch Manager. Join our team and contribute to the success of our organization!

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Ability to Relocate:

• Lafayette, LA 70508: Relocate before starting work (Required)

Work Location: In person