Associate Traffic Operations Manager - Social

WHAT YOU WILL BE DOING:

● Collaborate with agency Brand teams, PMs, Strategy, Creative, Comms Planning and Data teams to review clients Paid Social media plan and help develop and implement Traffic best practices, processes and protocols

● Maintain great working relationship with partner Social Media teams

● Understand Paid Social media executions and manage creative production and mocking SLA deadlines

● Assign ISCIs and set proper file name nomenclatures for all social assets to support proper tracking and data reporting

● Collaborate with Producers on creative final delivery strategy and organization

● Build final deliverables document for post house to deliver against

● Advise on Social asset format and UI safe zone best practices

● Build Paid Social campaign mocks for client approval in Meta (FB/IG), LI, PI, X, etc or via Social listening platforms (Sprinklr, 4C)

● Collaborate with clients, internal and external media partner teams on campaign creation, production, delivery and optimization efforts

● Work closely with vendors, agency partners, and platform reps for all needs and to ad hoc issues as necessary

● Understand vendor rate cards, prepare quarterly captioning and SRT estimates and generate POs for all social production orders

● Reconcile vendor invoices in a timely manner

● Manage and QC’s social captioning and .SRTs

● Prepare quarterly storage estimates and manage collecting production elements and final versions for client storage at production wrap

● Enforce adherence of quality standards for the agency as set forth by Traffic Director

● Keep apprised of industry standards, best practices and technology as related to the role and agency and share knowledge with fellow Traffic team

● Participate in department and account staff meetings

● Attend campaign briefings and creative reviews as needed

● Keep Traffic Director apprised of work status

Skills and Qualifications:

● 2 years of Social experience - Paid focus a plus

● Possess high interest in integrating Traffic role within the Social space

● Positive, professional and collaborative attitude

● A proactive self-starter and team player

● Excellent critical-thinking skills and ability to maintain composure in stressful situations

● Nimble and adaptable to different processes and change

● Excellent communication skills

● Detail oriented

● Outstanding organizational and follow-through skills

● Ability to handle fast-paced deadlines and multiple accounts

● Competent in Excel, PowerPoint, Word, SharePoint and Google Suite. Experience in Sprinklr, 4C and/or Social Ads manager