Horned Frogs Hospitality Ambassador
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Job Summary :
The Horned Frogs Hospitality Ambassadors play a vital role in the success of the hospitality program and Football and Men’s Basketball game days.
Horned Frogs Hospitality Ambassadors serve as goodwill ambassadors to ticket holders and their guests while maintaining the operational policies in place for all premium seating areas.
Horned Frogs Hospitality Ambassadors also serve as a liaison between donors, caterers, maintenance staff, custodial staff, Hospitality Managers, and Athletic Department personnel.
Horned Frogs Hospitality Ambassadors are required to work all home football games. Hours worked will be between 10-30 hours per week depending on the home game schedules and office needs each week
Duties & Essential Job Functions :
2. Acts as game day ambassadors for the Hospitality office and athletics department.
3. Ensures all game day policies and procedures are being upheld.
4. Monitors entry gates, review tickets, and be aware of access control protocols.
5. Serves as an elevator attendant and people movement monitor.
6. Performs all pre, during, and post-game duties associated to suites and clubs (i.e., trash removal, facility monitoring, food & beverage needs, etc.)
7. Serves as the main point of contact during games for suite holders and guests.
8. Performs other related duties as assigned.
Required Education & Experience :
High school diploma or GED equivalent.
Preferred Education & Experience :
None
Required Licensure / Certification / Specialized Training :
None
Preferred Licensure, Certification, and / or Specialized Training :
None
Knowledge, Skills & Abilities :
TCU Core Competencies :
University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.
Physical Requirements (With or Without Accommodations) :
Work Environment :
Last updated : 2024-05-12
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