Technology Owner (US)

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

About This Role

The Technology Owner provides Technology Delivery leadership to the largest and most complex initiatives across the organization, in alignment with the PPDOM (Project and Program Delivery Operating Model). The role is also accountable for end-to-end technology product roadmap delivery and leadership across multiple projects, applications, and products. Leadership within initiatives across all impacted technology areas, including design, development, testing & deployment and where possible.

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  Provides technology delivery leadership on initiatives of the largest size and complexity, working in partnership with Business Owner, and overall Project/Program Delivery Lead
  
• Applies Technology industry and TD-specific expertise, with TD application/infrastructure knowledge, and business acumen to deliver outstanding solutions to business problems
  
• Leads and mentors others in best practices related to tech delivery ie Methodology, Tech practices, architecture.
  
• Accountable for alignment of technology solution with the Bank technology strategies and segment strategies (Target Operating Model Architecture end state).
  
• Represents exceptions to standard designs and practices to appropriate executive audiences.
  
• Oversees the execution and ongoing evolution of the technology strategy, while anticipating and prioritizing with the business owner, the impediments and technology risks for resolution.
  
• Prioritizes the product(s) backlog and roadmap.
  
• Accountable for approving the technology estimates provided in or outside alignment with the Estimation Framework.
  
• Builds and manages (formally or informally) a large, diverse technology team responsible for business solution analysis, solution design, build, technical analysis, quality assurance, and release management, across the program/project. Coordinates the technology efforts across all CIO organizations, ITS, Architecture, TRMIS and other delivery partners, and drives risk and issue resolution across those verticals
  
• Engages appropriate technology stakeholders to identify and drive required outcomes through effective stakeholder management.
  
• Makes decisions on resolution of project risks and issues, working through the project structure, and reporting relationships in the Technology organization. Ensures issues are captured in post implementation reviews, to avoid recurrence.
  
• Works with business leaders to confirm the solutions are functionality aligned with the product vision and that solution is fit-for-purpose.
  
• Establishes a plan for all technology deployment(s) and coordinates technology dependencies across multiple projects to align with the integrated plan. and reduce risk of organizational constraints.
  
• Defines technology impacts of the program/project and accountable for technology delivery of the product roadmap. Advocates for technology delivery that will provide the maximum customer value.
  
• Responsible for the consideration of future production support implications with a cost-effective design and quality solution, inclusive of application resiliency and availability.
  
• Leads others in the optimal use of tools to improve the performance and quality of technology delivery.
  
• Responsible to manage technology third-party vendors and Statements of Work with a focus on performance, quality and cost management.
  
• Drives the use of continuous improvement practices, such as interaction retrospective, and continuous integration.
  
• Accountable for detailed real time technology resource plans. Oversight by Delivery Lead.
  
• Accountable to document the assumptions for the project schedule and resourcing plans that align with the business outcomes
  
• Technology leader and decision maker on assigned initiatives

What can you bring to TD?

Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention.

Here are the minimum requirements for this position:

• Bachelor's Degree in related field
  
• 10 years of progressively senior experience in technology design, development, and delivery
  
• Project delivery using formal methodologies
  
• Understanding and application of technology trends (banking industry and overall best practices)
  
• Strong relationship building, influence skills and ability to productively interact with all levels of leadership
  
• Strong facilitation, communication and presentation skills with tech and business audiences
  
• Ability to create/modify/communicate tech roadmap, and design/advocate for solutions that align to existing roadmaps
  
• Sense of urgency, and ability to problem solve on the fly
  
• Leadership of others, in formal and/or informal organization lines
  
• Leadership experience in app development/integration
  
• Resource and project management experience highly preferred

Here are the preferred qualifications for this role:

• 
  Financial Services experience
  
• Knowledge of Real Time Payments and Zelle.

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.