Strategy & Insights Analyst

Work Location:

United States of America

Hours

40

Pay Details

$68,640 - $102,960 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line Of Business

Data & Analytics

Job Description

The Sr. Business Insights Analyst is responsible for collecting data/information to interpret data, produce insights, create relevant collateral/ data visualization reports, and recommend actions on less complex issues to support business needs. The role provides consultative support, business insight, advice and expertise to guide decision making and/or strategic planning by leveraging and interpreting data and analytical models to provide business specific or broad strategic insight and using a variety of audience-specific communication techniques

Depth & Scope

• Works independently as the senior analyst / subject matter expert and may coach and educate others
• Considered a subject matter expert within a given area
• Oversees and/or independently performs tasks from end to end
• Focus on short to medium -term issues (e.g. monthly-quarterly)
• Independently performs activities from end to end
• Produces weekly or monthly visual dashboards which evaluate performance and effectiveness of tactics in all business lines supported
• Analyzes trends, provide insights and recommendations.
• Presents results, customer trends and other insight to business stakeholders and decision makers in a clear concise manner
• Validates the quality and integrity of data in various bank systems and from external sources.
• Works with business units and marketing partners to understand business drivers, definitions, metrics in order to interpret findings, take action and provide meaningful direction
• Gathers, documents and designs data integration and visualization requirements for analytical projects
• Contributes to review of processes and assist in identifying potential opportunities to improve operational efficiencies
  
  

Education & Experience

• Undergraduate degree or specialization in one of the fields below
• 3 years of relevant experience from a information management, statistical, mathematical, scientific or financial background or Graduate Degree and 1-3 years relevant experience.
• Proficient PC skills including a strong competency in MS Excel and PowerPoint, and a variety of analytical and reporting software packages
• Strong knowledge of programing languages (i.e. SAS/SQL/R, Visual Basic, Python)
• Strong analytical and program solving skills are required to interpret data and draw conclusions
• Excellent written and verbal communications skills
  
  

Preferred Qualifications

• Microsoft Power Suite
• Power BI
  
  

Customer Accountabilities

• Applies understanding of respective business strategies to produce relevant and meaningful data analysis and materials to support the creation and maturation of business goals and objectives
• Develops analysis and proper dashboards to illustrate business trends and identify areas of business opportunities
• Produces insights and recommend business actions to support business strategy and/or solve business problems
• Works in partnership with various functional areas to provide day-to-day support and delivery of analytics
• Executes on data requests accurately and within a timely manner
• Represents functional area as an analytics & insights professional and key resource
• Acts as a bridge to translate business requirements to analytics and reporting needs for a given domain while leveraging tools/ techniques/ methods that can be easily interpreted by the target audience
• Provides day-to-day support and delivery of analytics insights and collateral
• Contributes to the identification of key performance indicators
  
  

Shareholder Accountabilities

• Provides suggestions, ideas, and opportunities to support business needs
• Identifies opportunities for business/revenue growth and/or efficiencies for an assigned business or function
• Identifies and investigates data/analytics related issues
• Ensures data analysis and insights are reviewed by management to validate accuracy and minimize any potential errors
• Develops analysis to corroborate initial proof of concept
• May be required to educate/train business users on how to integrate analytics into decisions
• Provides recommendations on financial / monetization goals to deliver on (e.g. quantify functional value, cost savings and revenue generated etc.)
• Builds business requirements and facilitate project execution to develop insights
• Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly
• Executes with excellence on key programs / plans and data requests accurately and within a timely manner
  
  

Employee/Team Accountabilities

• Continuously enhances knowledge /expertise in own area and keep current on emerging trends /developments and grow knowledge of the business, analytical tools and techniques
• Prioritizes and manages own workload to deliver quality results and meet assigned timelines
• Supports a positive work environment that promotes service to the business, quality, innovation, and teamwork; ensures timely communication of issues/ points of interest
• Identifies and recommends opportunities to enhance productivity, effectiveness, and operational efficiency
• Establishes effective relationships across multiple business and technology partners, program, and project managers
• Participates in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees (e.g., Data Councils)
  
  

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.