Salary Job Openings

Customer Service Rep 2

Team Georgia Careers
Atlanta, GA Full Time
POSTED ON 3/23/2024 CLOSED ON 3/31/2024

Job Posting for Customer Service Rep 2 at Team Georgia Careers

Under general supervision, the Intake Specialist receives and distributes inquiries of non-compliance acts of insurance companies.

Communicates with the general public and external customers to provide information and services targeted to meet expectations.

Resolves issues involving customer service and researches governing policies, procedures, and laws to respond to consumers and visitors.

Analyzes problems, questions, and issues, and develops and reports recommendations for resolution.

Conducts research to compile information needed to generate reports, complete projects and accurately respond to questions and concerns.

Provides assistance and problem resolution to staff and the general public.

Researches and resolves program and consumer issues.

Performs other duties as assigned.

High school diploma or GED AND completion of 90 quarter hours (60 semester hours) at an accredited college or university OR One year of experience in a customer service setting communicating information OR One year of experience required at the lower level Customer Svc Rep 1 (GST120) or position equivalent.
Additional Information
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Salary.com Estimation for Customer Service Rep 2 in Atlanta, GA
$36,959 to $46,536
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