MRO Sales Assistant

Team JAS, Inc. is looking for an MRO Sales Assistant to join our team. Team JAS is an Aerospace Company, specializing in the support of Commuter Aircraft. Established in 1986 our company provides parts support, component repairs, and manufacturing of aircraft spares.

The MRO Sales Assistant will receive repair orders from customers in our 145-repair station (FAA/EASA), both physically and in the computer system. Place orders at vendors and follow up status to assure turnaround time is met. Update order status in the computer system. Quality check orders coming in from vendors and customers. Prepare incoming repairs from vendors for shipment to customers, contact and communicate with customers and vendors over the phone and over e-mail to acknowledge orders, and provide order status and shipment details. Handle customer questions and requests.

Primary Responsibilities Include: 

• Receiving repair orders from customers, both physically and in the computer system.
• Placing orders at vendors and following up on status to assure turnaround time is met.
• Updating order status in the computer system.
• Quality checking orders coming in from vendors and customers.
• Preparing incoming repairs from vendors for shipment to customers.
• Regularly contacting customers and vendors over the phone as well as over e-mail
• Contacting customers to acknowledge orders, provide order status and shipment details.
• Handling customer questions and requests.
• We are solving problems that may arise with repairs.
• Miscellaneous administrative tasks.

Details 

• On-Site in Jacksonville, FL 
• Monday - Friday 7:00 AM - 4:00 PM
• Occasional overtime, no night shift, and we are closed on weekends.
• This is a full-time hourly position.

Required Qualifications:

• Formal education, high school, or equivalent.
• Administrative and Customer Service background.
• Computer proficient (Microsoft Outlook, Word, Excel, as well as Internet).
• Ability to meet deadlines and work in a fast-paced environment and industry.
• Excellent organization and attention to detail.
• Great people skills.

Preferred Qualifications:

• Working knowledge of Quantum Control Database.
• Prior experience working in an FAA Part 145 repair station or other experience in aerospace maintenance, repair, and overhaul is a plus.

Benefits (eligible after 60-days)

• *** FREE *** Health Insurance 
• Company-Sponsored Basic Life and Accidental Death Insurance
• Company-Sponsored Long-Term Disability
• Dental Insurance
• Vision Insurance
• Competitive PTO Plan
• Matching 401k Plan
• Employee Stock Purchase Plan
• Parental Leave 
• Floating Holidays
• Paid Company Holidays

About Team JAS, Inc:

Established in 1986, Team JAS is an Aerospace Company, specializing in the support of Twin Otter aircraft. For over 30 years, we are proud to be the solutions company worldwide for Twin Otter parts, repair, maintenance, overhaul, and FAA-PMA-approved manufacturing.

The Team JAS Repair Station is FAA Certified (#YJAR8401), EASA Certified (EASA.145.6700), and a Viking Air Factory Endorsed Component Center. Our 33,000-square-foot facility is in Jacksonville, Florida, and houses our inventory, shipping & receiving department, our 145-component repair station, and our PMA/engineering department.

Our most valuable resource is our people! We believe that employee satisfaction starts with creating a supportive environment where every employee feels welcome. We prioritize our employees and believe in a culture rooted in collaboration, inspiration, and growth. We pride ourselves on creating a dynamic, fun, inspiring environment where we can be ourselves and grow each day.

We welcome you to think about Team JAS, Inc. for the next step in your career! Let’s achieve great things together!