Maintenance, Repair, & Overhaul Planner (Aviation)

The Maintenance Repair & Overhaul (MRO) Service Coordinator will receive repair orders from customers in our 145-repair station (FAA/EASA), both physically and in the computer system. Place orders at vendors and follow up status to ensure turnaround time is met. Responsibilities include Quality check orders coming in from vendors and customers, preparing incoming repairs from vendors for shipment to customers, contacting and communicate with customers and vendors over the phone as well as over e-mail to acknowledge orders, and providing order status and shipment details.

Primary Responsibilities:

• Receive repair orders from customers, both physically and in the computer system
• Place orders and follow up status to ensure turnaround time is met
• Monitor incoming parts rack
• Close out work orders and prepare for shipping
• Pull parts for repairs
• Ensure processing of Articles is performed IAW paragraph 8.5 of the RSQM
• Manage/maintain vendor quality audits/surveys and ensure service providers are approved before repair orders are issued
• Conduct communication with customers under the direct supervision of the Maintenance Manager
• Ensure that materials, parts, and components for installation in civilian aviation articles are properly received, documentation received with the article is properly filed and the items are properly stored and/or processed after inspection by the Chief Inspector
• Ensure the preservation and storage of all articles, materials, parts and supplies
• Review the shelf-life expiration report and verify items are labeled and stored correctly
• Control and distribute inventory
• Ensure completed work is appropriately processed, packed, and shipped and all appropriate documents are filed
• Follow up pending approvals
• Monitor overdue repair orders
• Monitor tollgates and update notes on work orders
• Quality check vendor orders returning from overhaul
• Send out rotables for repair
• Source parts
• Quote and follow up internal and external repairs with customers
• Receive repair orders/purchase orders
• Monitor internal and external rotables stock report
• Updating order status in the computer system
• Quality checking orders coming in from vendors and customers
• Preparing incoming repairs from vendors for shipment to customers
• Regularly contacting customers and vendors over the phone as well as over e-mail
• Contacting customers to acknowledge orders and provide order status and shipment details
• Handling customer questions and requests
• Solving problems that may arise with repairs
• Assist with inspection and packaging
• Miscellaneous administrative tasks
  
  

Preferred Qualifications:

• Formal education, high school, or equivalent
• Administrative, sales, or Customer Service background
• Expertise in MRP systems, preferably Quantum
• Prior experience working in an FAA Part 145 repair station or other experience in aerospace maintenance, repair, and overhaul is a plus
  
  

Benefits (eligible After 60-days)

Team JAS offers an exceptional benefits package designed to support the well-being and success of our employees. From FREE employee health insurance coverage to a generous PTO package, we prioritize providing our employees with wellness, balance, and overall experience. Our comprehensive benefits package includes opportunities for professional growth and development, demonstrating our commitment to fostering a healthy, happy, and engaged workforce.

• *** FREE *** Employee Health Insurance provided by Florida Blue
• Life and Accidental Death Insurance
• Long Term Disability
• Dental Insurance
• Vision Insurance
• Competitive PTO Plan
• 6% matching 401k Plan
• Employee Stock Purchase Plan
• Paid Holidays
• Floating Holidays starting on the first day
• Parental Leave
  
  

The Ideal Candidate Will Possess the Following Traits:

• Highly driven & and passionate about achieving and surpassing business goals and objectives
• Accepts constructive feedback and is driven to improve overall performance
• Puts in the necessary time & and effort to accomplish departmental goals and owns the results
• Demonstrates the ability to think creatively to solve complex problems
• Has the ability to identify problems, take control, and spearhead plans to solve them
• Can self-manage by prioritizing work & and seeking help where necessary
  
  

About Team JAS, Inc

Established in 1986, Team JAS is an Aerospace Company, specializing in the support of the Twin Otter aircraft. For over 30 years, we are proud to be the solutions company worldwide for Twin Otter parts, repair, maintenance, overhaul, and FAA-PMA-approved manufacturing.

The Team JAS Repair Station is FAA Certified (#YJAR8401), EASA Certified (EASA.145.6700), and a Viking Air Factory Endorsed Component Center. Our 33,000-square-foot facility is in Jacksonville, Florida, and houses our inventory, shipping & receiving department, our 145-component repair station, and PMA/engineering department.

We believe our most valuable resource is our people! At Team JAS, we’re more than just a company; we’re a community where employees feel valued, supported, and inspired to do their best work. Our commitment to collaboration creates a sense of belonging and ownership among our team members. We cultivate a culture of continuous growth and recognition, empowering employees to thrive and reach their full potential.

We welcome you to think about Team JAS, Inc. for the next step in your career! Let’s achieve great things together!

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