Orders Admin

Description

Summary/Objective

It is the responsibility of this position to ensure incoming orders received are correctly separated and placed into the appropriate folders to allow timely order creation by the intake team; to ensure STAT orders are clearly documented and the naming convention is accurate

ESSENTIAL FUNCTIONS

• Separating orders received via FAXQ into the appropriate category
• Review order for STAT requests
• Assign the appropriate naming convention to each order
• Assign incoming documents to the correct person by reviewing Empower to determine the owner of the order at the time of the request
• Attends all department meeting; stay current with industry changes and department processes 
• Back up support for Intake Specialist when needed
• Process credit cards
• Respond to email and voicemail within 24 hours
• Performs additional work duties as assigned

PERFORMANCE STANDARDS

Attendance & Timeliness 

Consistently reports to work every day when scheduled. Arrives to work on time. Works until end of scheduled shift or as directed by supervisor. Leaves and returns from breaks promptly and on time. Uses sick leave or other time off only as appropriate. Exhibits a willingness to work overtime and fill in on unscheduled shifts.

Quality

Consistently strives to understand, anticipate, and meet the needs, expectations, and satisfaction levels of patients and other “customers." Errors, inefficiencies, and inaccuracies are brought to management's attention with suggestions for improvement. Develops innovative solutions to departmental problems, Identifies and implements methods of controlling costs or generating revenue while providing maximum value to both the patient and the organization. Maximizes efficiency in all departmental operations. Measures progress against quality goals. Good written and oral communication skills.

GENERAL PHYSICAL DEMANDS AND WORKING CONDITIONS

Sedentary Work: Exerting up to 10 pounds of force frequently and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. 

EQUIPMENT

• The person in this position must be able to operate the following the following equipment competently:
• Personal Computer (constantly - more than 90% of the time) 
• Telephone System (rarely - less than 5% of the time) 

BENEFIT PACKAGE

Excellent benefit packing paid by the company including; Medical, Dental, Rx, Life Insurance and LTD. Optional benefits for purchase; STD, Vision, additional Life Insur, Accident Insur, Critical Illness Insur.

401(k)- non-matching

EEO Statement

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process contact our director of Human Resources. 

Requirements

Required Education and Experience

1. High school diploma or equivalent

Additional Eligibility Qualifications

None required for this position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary : $20 - $22