Coordinator

Crisis Coordinator

Full-Time / Hourly

Second Shift (Monday - Friday, 11 : 00 am - 7 : 00 pm)

$55,000 - $60,000 / yr

Team Recovery Ohio, LLC , the fastest growing organization providing treatment for substance use and mental health disorders in Northwest Ohio, is seeking a Full-Time Group Facilitator! Qualified applicants must be motivated, compassionate and energetic, with the ability to adapt and problem-solve potential issues.

Position Summary :

The Crisis Coordinator position is responsible for providing a safe and supportive environment for clients during "crisis" situations and ensuring appropriate follow-up is conducted.

The position reports directly to the Clinical Manager, but collaborates directly with the clinical care team in pursuit of comprehensive care and resolution of crisis situation s.

Job Functions / Duties :

The essential job functions / duties include, but are not limited to the following :

• Respond to crisis situations and provide verbal de-escalation, if needed, involving individuals with behavioral health issues and addiction disorders in a timely and effective manner.
• Conduct assessments to evaluate the severity of the crisis and determine appropriate interventions.
• Develop crisis intervention plans and coordinate the implementation of services to address immediate needs.
• Collaborate with healthcare providers, emergency services, and community resources to ensure a comprehensive response to crises.
• Provide crisis counseling and support to individuals and families experiencing behavioral health crises.
• Coordinate follow-up care and referrals for ongoing treatment and support after the crisis has been resolved.
• Maintain accurate and thorough documentation of crisis interventions, assessments, and follow-up services.
• Participate in crisis response team meetings and training to enhance crisis intervention skills and knowledge.
• Advocate for individuals in crisis to ensure they receive appropriate care and support from healthcare providers and community resources.
• Stay informed about best practices in crisis intervention, behavioral health, and addiction recovery services.

Skills and Knowledge :

Knowledge and experience in coordinating care with clients who have behavioral health and substance use disorders, including knowledge of Medication Assisted Treatments and 12 Step Programs.

Must possess the ability to educate clients, staff, and the community on health issues and promoting overall wellness.

Must possess conflict management and crisis intervention experience and skills, as well as possess the ability to effectively apply problem-solving skills while providing real time solutions.

Must possess excellent time management skills with the ability to multitask, prioritize, meet deadlines, and communicate challenges effectively.

Must possess the ability to work in a complex, detail-oriented, fast-paced organization.

Must possess interpersonal and decision making skills and be able to collaborate with a multidisciplinary team, as well as possess leadership skills .

Must possess the ability to network and collaborate with healthcare and other social and cultural agencies that can provide services to the clients and families.

Must possess a compassionate, relationship-based, and trauma-informed approach to treatment.

Must possess high ethical standards, and the ability to apply discretion and trust with confidential material and situations.

Knowledge and experience in clinical documentation within an EHR system.

Knowledge of Gmail, Google Chat, Google Tasks, Google Docs, Google Sheets, etc.

Requirements :

• Valid Driver's License and insurance with clean driving record (required).
• Ability to pass a pre-employment background check and drug screen (required).
• Minimum of 2 years of experience in behavioral health and substance use disorder treatment is preferred (not required).

Education :

• High School Diploma or equivalent (required).
• CPR / First Aid, AED, BLS, or ALS Certifications are preferred (not required).
• CDCA, CDCA II Certifications (required).
• LCDC or LSW (preferred).
• CPRS, QMHS, and CPI Certifications (strongly preferred).

Benefits :

• Health Insurance (3 plans available, including an HSA)
• Dental Insurance
• Vision Insurance
• Ancillary Benefits (Hospital Indemnity, Accident Benefit Insurance, Critical Illness Insurance)
• Employee Assistance Program (EAP)
• Short-Term and Long-Term Disability Insurance
• Basic (Employer Paid) and Supplemental Life Insurance
• 401k plan with Employer Match
• 4 weeks of PTO as well as 16 hours of Floating Holiday
• 90-day and Annual performance reviews which will assess your professional growth potential and possible advancement opportunities.
• Use of Fitness Center and Sauna

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear.

The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand;

walk; sit; and reach with hands and arms. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

The noise level in the work environment is usually low to moderate.

Note

Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.

The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Last updated : 2024-09-24

Salary : $55,000 - $60,000