Claims Manager

Team Worldwide has a career opportunity open for a Claims Manager at our corporate office located in Winnsboro, TX. The ideal candidate will have a minimum of 5-7 years of experience processing freight or cargo claims on damaged or lost shipments.

About Team

Team is a worldwide, yet locally-minded business with the resources to offer global control of our customers’ product movement. As a multi-year recipient of the Logistics Management Quest for Quality Award in Freight Forwarding, the Team Worldwide commitment makes every delivery like a trip around the corner—no matter where that corner is.

Position Overview and Responsibilities

• Supervise and oversee claims and Claims department employees
• Investigate and process claims on domestic, international, and ocean shipments; this includes processing incoming high value requests
• Develop and maintain strong claims prevention programs with outside carriers and Team Branch Offices
• Serve as a member of the Claims Committee
• Maintain accurate records and efficient filing procedures to ensure information is readily available for weekly Claims Committee meetings
• Review monthly insurance reports and request checks from ACC
• Serve as main point of contact with the insurance provider (including rate negotiations) and for insurance certificates

Reporting Structure

This position reports to the Director of Corporate Services.

Qualifications and Requirements

• High school diploma required; college education preferred but not required
• Minimum of 5 years of experience with Team or other equivalent work experience
• Working knowledge of Microsoft Suite and various computer programs
• Excellent interpersonal skills
• Professional written and verbal communication skills
• Ability to work independently and meet deadlines

Physical Requirements

• Sitting at a computer for prolonged periods of time
• Occasional lifting up to 25 pounds

Additional Information

This job description is not designed to be a comprehensive listing of activities, duties or responsibilities that are required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

For additional information, please contact careers@teamww.com.