Role name:
Support Executive
Role Description:
Field incoming help requests from end users via both telephone and e-mail in a courteous manner
Competencies:
Software Engineering, IT IS_Service Desk
Experience (Years):
6-8
Essential Skills:
The Help Desk technicians role is to provide information, assistance, training, and technical support to end-users regarding the use of computers, networks, and related peripheral hardware and software. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests.
Desirable Skills:
Strong written and oral communication skills and effective interpersonal and relationship-building skills.
Job Type: Contract
Pay: $21.38 - $25.74 per hour
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
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