What are the responsibilities and job description for the meeting room service position at TECEZE?
Company Description
TECEZE is an IT service provider based in Cooperstown, NY, offering a wide range of services to businesses across all sectors. With a focus on maximizing the return on technology investments, TECEZE provides IT managed services, hardware supply, meeting room installations, AV solutions, and remote working solutions, among other offerings. Clients benefit from a true 24/7 support service operation, expanded technical resources, and years of experience in service delivery.
Role Description
This is a contract Deskside Support role located in Cooperstown, NY. The Deskside Support professional will be responsible for performing day-to-day tasks related to technical and customer support. These tasks include troubleshooting hardware and software issues, providing technical assistance to end-users, and ensuring smooth operation of computer systems. The role requires on-site presence at the company's location.
Qualifications
- Analytical Skills, Troubleshooting, and Technical Support
- Excellent Customer Support and Communication skills
- Knowledge of IT systems and hardware
- Proficiency in diagnosing and resolving technical issues
- Ability to prioritize and manage multiple tasks
- Detail-oriented with strong organizational skills
- Experience in providing on-site support is preferred
- Industry certifications such as CompTIA A or Microsoft Certified Professional are a plus
- Bachelor's degree in Computer Science or related field is preferred