Foodservice Technician - Richmond, Virginia

Commercial Kitchen Equipment Technician

Benefits Include:

• On demand training and full trouble shooting support.
• Company sponsored and manufacturer’s training
• Company uniforms, phone, vehicle, and gas card
• Medical, vision, and dental insurance and short-term disability plans
• Company paid long term disability and life insurance
• Paid time off and paid holidays
• 401(k) retirement savings plan with Company match and immediate vesting

Tech24 and Tech24’s subsidiaries are a full-service commercial kitchen equipment repair company. We provide complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, retailers, coffee shops, and concessions operations, specializing in commercial cooking, refrigeration, and HVAC equipment. We are a nationwide company, headquartered in Greenville, SC with local branches located coast to coast.

The Commercial Foodservice Technician is responsible for driving a company vehicle to and from customer sites to troubleshoot, maintain and repair commercial kitchen equipment. To be a successful Commercial Foodservice Technician, you should be able to work independently and solve problems as quickly and efficiently as possible. To excel in this position, you should have strong technical skills, be a master at trouble shooting and be an expert in customer service.

• Troubleshoots and repairs commercial kitchen equipment.
• Inspects the commercial kitchen equipment and their related components to ensure safe operation.
• Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and delays are properly communicated with customers.
• Completes service tickets according to procedures.
• Tracks truck stock to ensure needed parts are stocked on vehicle.
• Sustains service vehicle, tools, and uniforms to Tech24 standards.
• Sets a positive example for less experienced and/or new technicians by being a Company advocate.
• Follows all company policies and procedures, particularly regarding safety.

• Valid driver's license and acceptable driving record
• 3-5 years of related experience
• Superb customer service skills
• Dependable and able to work independently
• Standard computer skills
• Own industry’s standard hand tools

• Ability to work some nights, weekend, and holidays for on-call rotation with your department (frequency varies with department size)
• Mechanically inclined with a hunger to learn new techniques and approaches
• Previous experience as a commercial technician