What are the responsibilities and job description for the Director of IT Operations position at TechHuman?
Must-Haves:
- A minimum eight years of professional experience working in IT Support or Operations.
- A minimum five years of leadership experience working in Hospitality or Lodging multi-property, multi-brand organizations.
- Detailed work history in IT Systems leadership and strategic IT program development.
- Prior experience with IT transformation from legacy systems to modern technologies.
- Relevant background being responsible for creating roadmaps and documentation related to IT infrastructure, IT operations and related processes, program/project planning, and enterprise-scale budget management of programs exceeding $500,000.
- Bachelor’s degree in IT, Information Systems, Computer Science, or related industries.
Nice-to-Haves:
- Experience using project tracking tools such as JIRA, Confluence, etc.
- Familiarity with Hospitality/Hotel software and systems (Delphi, POS, Reservations Systems, PMS, etc.).
- Project Management certifications such as PMP, CMP, etc.
- Prior experience scoping new tools and technologies while running proof-of-concept and User-Acceptance Testing phases with internal stakeholders.
Salary : $500,000
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