Customer Service Representative

Techmer PM
Knoxville, TN Full Time
POSTED ON 2/24/2022 CLOSED ON 4/22/2022

What are the responsibilities and job description for the Customer Service Representative position at Techmer PM?

Looking for a career opportunity with a company that’s been named six-times, one of the Best Places to Work by Plastics News? We are HIRING and want you as a member of our team! Be a part of a fun and exciting environment. We are currently offering a $1,000 signing bonus for all hourly positions.

Benefits Include:

  • Medical, dental, and vision insurance available on hire date
  • Free telemedicine benefit
  • Company-paid short & long-term disability and 2x your annual salary in life insurance
  • 401(k) with company match up to 6%
  • 10 paid company holidays
  • Accrue 2 weeks of vacation per year
  • Monthly and annual bonus opportunities
  • Tuition reimbursement
  • Gym membership and fitness tracker reimbursement through medical insurance

We are currently seeking a Customer Service Representative for our Clinton, Tennessee facility.

The Customer Service Representative is responsible for providing unprecedented customer focus for customer order completion to customers and business partners.

Responsibilities include:

  • Order Fulfillment
  • Inventory Management
  • Sales/Customer Support
  • Inter-company Transfer Orders
  • Customer Pricing
  • Shipping
  • On-time Delivery
  • Other duties may be assigned

Qualifications/Requirements/Skills:

  • High school diploma and GED is required. Associate degree is preferred.
  • Minimum of 5 years customer service and order management experience is required.
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite.
  • Experience with SalesForce & Microsoft AX is preferred.
  • Demonstrated experience dealing with complex, non-standard issues, troubleshooting, and problem resolution.
  • Exceptional writing abilities to provide clear, empathetic customer support via e-mail or phone.
  • Capable of working with limited supervision while using personal initiative and independent judgment to make decisions in the best interest of Techmer and our customers.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift

Supplemental Pay:

  • Signing bonus

COVID-19 considerations:
To keep employees safe, masks are required at work when able to social distance from other employees. Daily temperatures checks are conducting prior to shift.

Education:

  • High school or equivalent (Preferred)

Experience:

  • Administrative Assistants & Receptionists: 1 year (Preferred)
  • Customer service: 5 years (Preferred)

Work Location: One location

Customer Service Representative
Liberty Company Insurance Brokers Llc -
Knoxville, TN
Customer Service Representative
LIBERTY COMPANY INSURANCE BROKERS LLC -
Knoxville, TN
Customer Service Representative
Murphy Animal Clinic -
Murphy, NC

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Representative?

Sign up to receive alerts about other jobs on the Customer Service Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$27,870 - $34,031
Income Estimation: 
$28,274 - $36,496
Income Estimation: 
$35,890 - $44,977
Income Estimation: 
$41,424 - $52,960
Income Estimation: 
$28,270 - $36,482
Income Estimation: 
$28,274 - $36,496

Sign up to receive alerts about other jobs with skills like those required for the Customer Service Representative.

Click the checkbox next to the jobs that you are interested in.

  • Customer Complaint Resolution Skill

    • Income Estimation: $28,270 - $36,482
    • Income Estimation: $29,421 - $36,515
  • Customer Interaction Skill

    • Income Estimation: $40,786 - $53,792
    • Income Estimation: $36,307 - $44,725
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Customer Service Representative jobs in the Knoxville, TN area that may be a better fit.

Retail Customer Service Representative

Alumni Hall - Papermill Dr, Knoxville, TN

Customer Service Representative

Advance Financial, Ridge, TN