Sales and Warranty Administrator

Sales and Warranty Administrator

Based: Guion Road, Indianapolis, IN 46254

Company Description

Techni US LLC is a leading provider in the design and manufacture of cast compressor and alternator mount kits for air conditioned and refrigerated vehicles, as well as the RV and specialty vehicles industries. With over 20 years of experience, our engineering team is dedicated to delivering innovation and superior performance. We pride ourselves on meeting or exceeding customer expectations through efficient design and manufacturing techniques and industry-leading technologies. Located in Indianapolis, IN, we strive to provide durable and high-performing products.

Role Description

This is a full-time on-site role for a Sales and Warranty Administrator. The Sales and Warranty Administrator will be responsible for customer service, communication, order processing, sales support, and administrative assistance. They will play a crucial role in maintaining customer satisfaction and ensuring smooth operations in sales and warranty processes.

Qualifications

• Strong customer service and communication skills
• Experience in order processing and sales support
• Proficiency in administrative assistance tasks
• Attention to detail and accuracy in data entry and recordkeeping
• Ability to multitask and prioritize tasks effectively
• Excellent problem-solving and organizational skills
• Proficiency in Microsoft Office Suite
• Knowledge of warranty processes and procedures is a plus

BONUS

• Experience using Salesforce CRM system or similar
• Experience using Progress Plus (P )
• Experience working within a related industry: automotive parts; refrigerated vehicles; RV industry; school bus/coach industries.

A fantastic opportunity to join our family-run business in our US HQ in Indianapolis. Training and support will be given where needed but we encourage independence and initiative. We're looking for someone who is friendly with an eagerness to learn and work in our growing team. If you have great customer service skills and are looking for a new and exciting position in a great family-run company, please send your CV to: james.mitchell (AT) techni.us

Look forward to hearing from you.

Type: Full time, permanent

Salary: DOE

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights

Work setting:

• In-person
• Office

Experience:

• Microsoft Office: 1 year (Required)
• Salesforce / CRM System: 1 year (Preferred)

Ability to Relocate:

• Indianapolis, IN 46254: Relocate before starting work (Required)

Work Location: In person