What are the responsibilities and job description for the Server position at Ted's Café Escondido?
Job Details
Server - Oklahoma City
Ted's Cafe Escondido - Council Road - 300 Outlet Shoppes Drive, Oklahoma City, OK 73128
Restaurant Address: Ted's Cafe Escondido - Council Road, 300, Outlet Shoppes Drive, Oklahoma City, OK 73128
Job Summary:
The server plays an essential part in Ted’s Café Escondido Restaurants’ operations. The server is such a vital role because most of the guests’ interaction is with this position. To create an atmosphere of comfort for our guests the server must constantly be aware of their professionalism and attitude. A server at Ted’s must combine the highest level of service with a relaxed and friendly style. Teamwork is an essential part of Ted’s to maintain consistently superior service and ensure a return visit.
Responsibilities:
To ensure that Ted’s standard of service is given to every guest, every time
Anticipate the guests needs
To have full knowledge of our menu and be able to effectively answer guest questions
To have full knowledge of the Aloha system
Be punctual and in full uniform for each shift
Follow all guidelines, policies, and procedures of Ted’s Café Escondido Restaurants’
Follow the nueve steps of service at every table
Ensure that all health and sanitation guidelines are followed at all times
Adhere to the buddy system and take responsibility for your actions
Ensure hot food is a priority
Have a positive attitude at all times
Declare all of your tips
Perform all side work and setup/breakdown duties as assigned
Expectations:
Ensure 100% guest satisfaction and return
Display professional conduct at all times
Accept personal accountability for all actions
Be punctual for every shift
Follow all guidelines, policies, and procedures of Ted’s Café Escondido Restaurants’
Attend all mandatory meetings.
Comply with all federal, state, and local regulations for your department
Treat all staff members and guests with respect
Contribute to a positive working environment
Maintain confidentiality with all company information
Ensure that you are knowledgeable of your specific responsibilities in the event of an emergency
Work Conditions:
Subject to potentially upset guests and staff
Involved with guests and staff under all conditions and circumstances
Varied working hours may include weekends, holidays, late evenings, and early mornings as needed
Must be able to stand and/or walk 8 hours daily
Must be able to lift 25 lbs. frequently
Frequent bending, reaching, grasping, and climbing
Occasional squatting, kneeling, crawling, and fine manipulation
Minimum Qualifications:
Experience
Previous restaurant experience- 6 months minimum
Specific Requirements
Must posses interpersonal relations skills
Professional in attitude, demeanor, and dress
Ability to multitask and work well under pressure
Acknowledgement
This job description defining qualifications, general responsibilities, and duties is intended as a guideline and is not to be considered as an all-inclusive list. Amendments, changes, or eliminations of any items listed on this job description are at the sole discretion of Ted’s Café Escondido Restaurants. Any changes deemed by the company will supersede the current contents of this job description.
The Company’s Human Resources Policies, Job Descriptions, Manuals, and other written materials are not intended to be an employment contract or guarantee of employment. Employment with Ted’s Café Escondido Restaurants is “at will”, meaning the company or the employee may terminate the employment relationship at any time, with or without cause, and with or without notice. No communication to the employee by any representative of Ted’s Café Escondido Restaurants shall be deemed or constructed to be any guaranty of long term employment and/or a revocation of the “at will” employment policy.
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Night shift
Work Location: In person
Salary : $18 - $22