Director of Operations

Reporting to the Executive Director of Teen Kitchen Project, the Director of Operations will lead all internal operations and will have the following responsibilities:

Serve as the internal leader of the organization:

• Coordinate the annual operations plan and budget
• Lead the performance management process that measures and evaluates progress against goals for the organization
• Provide for all staff a strong day-to-day leadership presence and support an open-door policy among all staff
• Coordinate regular check ins with managers of Client Services, Nutrition Services, Kitchen Program, and Executive Director to maintain deep knowledge of current challenges and successes

Facilities

• Review of facility contracts in consultation with Executive Director.
• Ensure staff has what they need to fulfill the obligations of their job description within budget
• Ensure maintenance of facilities including coordination of landscaping, janitorial, and quarterly deep cleaning of kitchen
• Oversee SOPs for facilities and equipment with support from Department Heads
• Create and update Emergency Plans

Program

• Engage in a monthly kitchen audit to observe directly quality control measures during each meal production shift.
• Engage in a monthly meal distribution audit to observe current processes.
• Engage in monthly meal audit of delivery reports to ensure timely delivery of meals for all clients.

Finance, Technology, and Human Resources

• Cultivate the values of Teen Kitchen Project within the organization
• Instill a “coaching” culture within Teen Kitchen Project; upgrade human resources functions including training, development, compensation and benefits, employee relations, performance evaluation and recruiting
• In partnership with the Executive Director and Bookkeeper, interpret accounting reports, providing the organization with quick access to financial information enabling strategic budgeting
• Development and implementation of systems for reporting, measurement and supporting local revenue generation
• Oversee all technology including computers, phones, security, and software. Work with IT as needed to troubleshoot.
• Develop system for technology and security management
• Facilitate biweekly payroll
• Annual review and updates of Employee Handbook and benefits package

Qualifications

• A commitment to Teen Kitchen Project’s Mission and Operating Principles
• Experience managing staff.
• Excellent verbal and written communication. Able to communicate simply and effectively
• Good organizational skills and attention to detail
• Very comfortable with technology
• Proficient in Office 365 apps
• Self-directed; comfortable working in a fast-paced collaborative environment
• Valid California driver’s license and excellent driving record
• Ability and desire to be in a work environment that values working as a team, relationships and giving and receiving honest feedback
• Self-led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed, has a good awareness of self
• Ethical: Honest, accountable, maintains confidentiality
• Knowledgeable: Understands facets of job, keeps job knowledge current
• Well organized: Information organized and accessible, maintains efficient workspace, manages time well
• Ability to stay calm and keep your sense of humor in a fast-paced, entrepreneurial environment

PHYSICAL DEMANDS

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

DETAILS

Work Environment

The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Moderate noise (i.e. nonprofit setting with office equipment, conversation from adjacent coworkers and commercial kitchen equipment.) Ability to work indoors for most of the day except for travel to clients’ homes. Ability to sit or stand at a computer terminal for an extended period of time. Occasional evening hours; very rarely weekend hours.

Our Mission

Our Mission:
Building healthier, more connected communities by engaging teens and providing nourishing food to individuals living with serious illnesses

Our Values

Work with Intention

Our actions and choices lead to the greatest positive impact.

Young People are the Future

Young people are intelligent, responsible, capable, creative, caring, and must be central participants in shaping our collective future.

Food is Love

The preparation and sharing of food allows our community to experience gratitude, compassion, connection, and serving those in greatest need.

Integrity Matters

We are committed to trust, respect, and honesty.

Upholding Dignity and Inclusion

We recognize and honor every individual’s inherent worth and value, regardless of their background or characteristics.

To apply, email you resume to Rachel@TeenKitchenProject.org

Teen Kitchen Project (TKP) is an Equal Opportunity Employer and strongly encourages members of minority groups to apply. All employment decisions at TKP are made without regard to race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status or any other status protected by laws or regulations.

Job Type: Full-time

Pay: $92,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Aptos, CA: Relocate before starting work (Required)

Work Location: In person