Supervisor of Technology & Operations

KFSM-TV, the TEGNA CBS affiliate in Springdale, AR seeks a Supervisor of Technology & Operations. This position reports to the Head of Technology & Operations and will direct and oversee portions of the day-to-day operation of the Technology Department. Responsibilities will include management of team members, hands-on maintenance of infrastructures such as broadcast equipment, IT network, transmitter, and staff members' training.

Responsibilities:

• Assist in planning and managing local, capital, and corporate projects.
• Maintain, upgrade, and support Broadcast and Information Technology throughout the station, including the studio and transmitter facilities.
• Manage the troubleshooting and repair of computer hardware, software, and peripherals, including network servers, storage, network operating systems, PCs and PC applications, LAN cabling, system security, and virus protection.
• Manage and approve all documentation, including system configuration and wiring infrastructure to facility standards.
• Maintain and design broadcast systems (IE: routers, control room systems, studios, weather systems, digital asset management, and newsroom systems).
• Schedule staff to cover shifts.
• Maintain a good working relationship with all other departments.
• Maintain knowledge and stay current on technological advances, including computer software and hardware, media and entertainment technologies, television broadcasting, studio production, and workstation products.
• Train on IT and broadcast system operation and maintenance to service all aspects of the television environment and digital platforms

Requirements:

• Bachelor's Degree or equivalent combination of experience and education and a minimum of five years of experience in a broadcast operations and technology role.
• Strong interpersonal skills with the ability to communicate effectively with all levels of management and non-technical end users.
• Demonstrated leadership, team management, and excellent written and verbal communication skills.
• Be a self-starter and team player.
• Be able to perform well under pressure and meet deadlines focused on customer service and satisfied stakeholders.
• Excel as a "hands-on" engineer capable of managing multiple projects simultaneously.
• Experience with RF systems and transmitter maintenance a plus.
• Experience in field operations including trucks, satellite, microwave, and IP newsgathering technologies a plus.
• Reading and creating detailed engineering documentation.
• Extensive experience in broadcast systems, networking, servers, desktop, monitoring, end user support.
• Ability to lift 50lbs, climb ladders and work on elevated surfaces, pull and install wiring, use hand and power tools, work on small components and perform other physical tasks
• Available to work various hours and days, including weekends, overnights, and holidays, as needed.

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