Senior NetSuite Administrator

Senior NetSuite Administrator 

Location: Chicago, IL  (Onsite, 5 days a week)

Duration: 6 Months

Education Required:

• Bachelor’s degree or higher in Business Administration, Finance or Computer Science.
• 5 years’ experience with NetSuite.
• MUST HOLD AT LEAST TWO NETSUITE CERTIFICATIONS.
• Completion of NetSuite Foundations course. (or one certification)

Duties and Responsibilities:

• Own the configuration of the core ERP (Enterprise Resource Planning) environment and serve as the subject matter expert on system f functionality for business users.
• Create and maintain custom dashboards, saved searches and reports.
• Manage and execute ongoing maintenance to the application including configuration changes, vendor updates, new code releases, and the related documentation and business communications.
• Serve as the point of contact for user questions on using the system and on resolving user issues.
• Maintain all documentation for the system including configuration, functional specifications, and the enterprise architecture.
• Work with the software vendors and other third-party partners and consultants to resolve issues or develop solutions to business challenges with any integrated platforms.
• Serve as the liaison between the software vendor, other third-party service providers, and IT for any core technology issues that arise.
• Manage the backlog of feature requests and enhancements.
• Manage a disciplined project plan for designing, building, and implementing any ongoing changes to the system by gathering business requirements from involved parties and fully testing and validating any proposed changes in Sandbox environment.
• Serve as a key member of the team and application expert for any major release upgrades or projects related to major integrations.
• Provide training and support to all Netsuite users
• Administer user access including onboarding, off boarding, and overall access control
• Monitor software and other third party SLA performance and contract compliance
• Keep up-to-date on product updates, new tools, and new methods that may add value
• Research new applications and features based on requests from business users.