Systems Engineer (Corp EO)

Overview

Prior to applying for any internal role with TEKsystems Global Services, please engage your current manager requesting their recommendation. A Manager Approval Form must be completed by your manager and submitted to TGS_Talent_Ops@teksystems.com  *If they are not the hiring manager for the role you are applying for* A link to the Manager Form can be found here: TGS - Manager Approval Form

The Digital Workplace Solutions (DWS) Engineer is responsible for the delivery of end-user technologies and solutions, including, but not limited to Windows assets, client software and applications, mobile device management, client security deployments and enhancements.  The individual will work in a team of DWS engineers responsible for providing a diverse array of deliverables to optimize end-user capabilities and services.  The ability to communicate clearly, deliver a high level of customer service, and think with the future in mind are key attributes for this role.

Responsibilities

Essential Functions:

• Develop and generate conceptual, logical, and physical client architecture/designs and resulting artifacts, including documents and drawings, configuration policies and guidelines, testing analyses, test plans, and risk assessments to ensure a sound architecture.
• Research technological advancements to ensure that client and mobilization solutions are continuously improved, supported, and aligned with industry and company standards as well as emerging business requirements
• Evaluate complex client solution technologies to understand their potential vs. risk and make recommendations including both technical and business foundations 
• Contribute to the development, testing, distribution, and documentation of client and mobile device technologies and solutions
• Work with technology vendors to resolve technical issues associated with their products.
• Troubleshoots and demonstrates problem-solving skills in the identification of the root causes of business performance and execution issues by using process and data analysis
• Escalate issues in a timely and appropriate manner to team lead for support, approval, and/or resolution
• Participate in on-call rotation for off-hours support

Qualifications

• B.S. in Computer Science or related major or equivalent technical experience
• 2-3 years of experience in client system technologies
• Technical or Vendor Certifications as appropriate
• Jamf/Apple Certifications

Skills/Abilities: 

• Demonstrated technical experience with Microsoft Intune
• Demonstrated experience and knowledge of the principles, techniques, and methodologies of SDLC, quality management, change, and problem management. 
• Scripting experience preferred. Including MS Graph and other scripting languages.
• Understanding of unit, functional, performance, and regression testing.
• Demonstrated knowledge of industry-standard client platforms including Windows client (10, 11) and Mac OS operating systems in an enterprise environment.
• Intune, JAMF, and other various MDM management experience.
• Experience utilizing Microsoft deployment technologies including Intune Endpoint Manager Admin Center/Azure AD.
• Experience with Active Directory and GPO creation/modification.
• Experience utilizing Active Directory Group Policy to create and maintain Windows client configurations.
• Experience packaging applications for Microsoft Intune.
• Experience supporting enterprise-level client systems, including client replacement, patching, and security configurations.
• Working knowledge of antivirus and other client security products.
• Broad experience and understanding of other common IS technologies — such as Active Directory, Azure AD, networking, DNS/DHCP, anti-virus, messaging, VPNs, and IT security practices.
• Demonstrated skill in the areas of critical thinking and problem-solving.

***Posting Close Date: 20 September 2024***

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

• Salary range:  $102,000 - $153,000          Potential bonus up to: 10%

• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
• https://www.teksystems.com/en/careers/benefits. 

Salary : $102,000 - $153,000