What are the responsibilities and job description for the PC Technician position at TEK?
Job Description:
- As a PC Technician, you will work in a highly directed environment.
- Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
- You will also perform other non-troubleshooting duties.
- Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.
Responsibilities:
- PLS Support for calls such as Dell Client
- Transformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
- Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
- May perform routine installs, moves, adds and changes as part of a directed team, including:
- Complex desktop and laptop break fix work
- Whole unit replacement
- Simple desktop printer fixes
- Load software with a script
Job Types: Full-time, Part-time
Pay: $21.00 - $22.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Computer hardware: 1 year (Preferred)
- Printer Repair: 1 year (Preferred)
- Dell Laptop/Dektop Repair: 1 year (Preferred)
- Imaging: 1 year (Preferred)
Work Location: One location
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