What are the responsibilities and job description for the Billing Specialist position at TekStem Group?
Job Description:
- Compile, analyze and process all customer billable products and services.
- Research and resolve transaction or billing exceptions on a daily basis. This could involve reviewing data, analyzing information, diagnosing the solution and performing all system corrections.
- Enter, validate, and maintain customer information and billing determinants as required in SFDC and Great Plains.
- Prepare, maintain and distribute billing, or transactions reports as required
- Interact with customers for general billing, accounts receivable, payment and collection inquiries and responding to their business needs and/or problems.
- Research and resolve identified discrepancies.
- Coordinate all re-invoice activities.
- Respond to billing, transaction questions internally and/or externally. This may require research of Customer contracts, physical product specific information, and/or interaction with other organizations such as Sales.
Qualifications
- Ability to work independently, prioritize and meet deadlines, as well as handle multiple demands efficiently.
- Knowledge of commonly used concepts, practices, and procedures within billing and customer care processes. Generally relies on instructions and pre-established guidelines to perform the functions of the position.
- Strong written and oral communication skills.
Must haves:
- Associates’ degree required; Business, Accounting or Finance is preferred. (Cannot take experience in lieu of degree)
- Intermediate experience in Excel, required. Must be able to demonstrate experience with V-Lookups and Pivot Tables.
- Salesforce experience required.
- Experience in Product or Service Billing.
- Experience with ERP system.
Job Type: Contract
Pay: $25.00 - $32.00 per hour
Experience:
- Medical billing: 2 years (Preferred)
Work Location: One location
Salary : $25 - $32
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