Field Service Technician

TekSystem Group
Tewksbury, MA Contractor
POSTED ON 3/3/2023 CLOSED ON 4/1/2023

What are the responsibilities and job description for the Field Service Technician position at TekSystem Group?

Job Description:

  • Perform On-Site pipette calibration and preventative maintenance in accordance with IOS 17025 and ISO 8655 calibration standards.
  • Produce and distribute high quality Field Service Reports of work performed.
  • Work with equipment vendors to report quality issues and maintain technical knowledge of current and emerging pipette equipment.
  • Strong communication skills and the ability to effectively communicate with all levels of personnel internal and external to the company.
  • Maintain and update CRM database.
  • Comply with Client Corporate Travel and Expense Policies.

Educational Qualifications:

  • Associate degree in an engineering related field or equivalent experience (bachelor's degree preferred)

Experience Qualifications:

  • 5 years’ experience in Field Service
  • High proficiency in technical troubleshooting and repair
  • Experience in customer relationship management
  • Excellent computer skills including an understanding of Microsoft Office applications and Operating Systems (Windows, Word, Excel, and Access)
  • Ability to effectively learn and use CRM applications
  • Strong oral and written communications skills
  • Ability to operate independently, with initiative, and good business judgement
  • Strong organizational and time management skills
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability lift and/or move up to 75 pounds

Job Type: Contract

Salary: $23.00 - $26.00 per hour

Schedule:

  • 8 hour shift

Work Location: One location

Salary : $23 - $26

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