IT Desktop Support Technician

TEKsystems c/o Allegis Group
Ann Arbor, MI Full Time
POSTED ON 4/24/2024

Job Details

*Are you interested in gaining an opportunity with an organization that could prosper your IT career to wherever your IT career goals align?
One of TEKsystems clients is looking for multiple qualified
candidates to support their IT department's Desktop Support team.
This is a great opportunity for someone to get their foot in the door with a
local enterprise company. This is also a great opportunity for someone to grow
their skills within IT Support and have the opportunity to advance their
careers within IT. They are currently looking for individuals who are looking
to grow within their company.
Previous Helpdesk or Desktop Support or
PC Technician experience is preferred. IT certifications are desirable
for this role. This will be a first shift opportunity on a Contract to
Hire basis. Pay will be negotiable based on experience.
Main Duties and Responsibilities:
  • To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications
  • Swapping out laptops/desktops and deploying Windows 10/11
  • Re-imaging windows 11 onto machines from windows 10
  • To assist all our users with any logged IT related incident when called upon
  • To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary
  • To accurately record, update and document requests using the IT service desk system
  • To install and configure new IT equipment
  • To resolve incidents and upgrade different types of software and hardware
  • To resolve incidents with printers, copiers, and scanners
  • To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner

*Please apply if you're interested in hearing more abou t the
opportunity and if you feel you're capable of completing any of these job
duties*
*We are looking to set up interviews as early as next week*
* CompTIA Certifications are desirable for this role *
*Medical, Dental, and Vision Benefits Offered from Day One*
* If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ teksystems.com (no space in email address) *

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Salary.com Estimation for IT Desktop Support Technician in Ann Arbor, MI
$50,023 to $62,301
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs that are on the IT Desktop Support Technician career path.

Click the checkbox next to the jobs that you are interested in.

Income Estimation: 
$44,356 - $54,819
Income Estimation: 
$54,222 - $69,129
Income Estimation: 
$53,155 - $66,625
Income Estimation: 
$61,917 - $77,732

Sign up to receive alerts about other jobs with skills like those required for the IT Desktop Support Technician.

Click the checkbox next to the jobs that you are interested in.

  • Computer Maintenance Skill

    • Income Estimation: $54,222 - $69,129
    • Income Estimation: $61,300 - $80,591
  • Computer Repair Skill

    • Income Estimation: $54,222 - $69,129
    • Income Estimation: $61,300 - $80,591
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at TEKsystems c/o Allegis Group

TEKsystems c/o Allegis Group
Hired Organization Address Honolulu, HI Full Time
Job Details Description: Hello everyone! One of our local healthcare organizations here in Hawaii is looking for a Finan...
TEKsystems c/o Allegis Group
Hired Organization Address Honolulu, HI Full Time
Job Details Aloha! One of our local companies in Hawaii is seeking an experienced Data Analyst with 2 years of experienc...
TEKsystems c/o Allegis Group
Hired Organization Address Honolulu, HI Full Time
Job Details Hello, one of Hawaii's local Healthcare organizations is looking for a Salesforce Developer with API integra...
TEKsystems c/o Allegis Group
Hired Organization Address Honolulu, HI Full Time
Job Details TEKsystems in Hawaii is looking for a Junior Data Analyst to help one of the local companies in Hawaii! This...

Not the job you're looking for? Here are some other IT Desktop Support Technician jobs in the Ann Arbor, MI area that may be a better fit.

Onsite -Desktop Support Technician

Ovation Workplace Services Inc., Ann Arbor, MI

Desktop support technician

Best Buy, Novi, MI