Customer service

Description :

• Support customers via telephone, online chat and email with order entry for placement and status updates, and pre-sale specifications.
• Provide prompt, accurate answer to order / tracking questions and process order entry requests from customers through telephone, online and email
• Input customer orders and customer transactions into the company’s order entry database
• Checks and releases various order holds as assigned for the position
• Assists with requests on pricing, shipping, product availability, terms and conditions and item information
• Identify and enter sales leads
• Hours : Monday-Friday 6AM-6PM
• On site : Loveland CO, 80538
• Long Term Opportunity
• Pay Rate : $20 / hr

Experience Needed :

• Customer service
• Customer support
• Troubleshooting
• Call center
• Technical support

MUST HAVE

• 1 to 2 years of recent customer service experience
• Ability and desire to work in a fast-paced environment
• Proficient computer skills (Microsoft Office Suite, Excel & Outlook) required
• Critical thinking and multi-tasking skills required

Work Environment :

• Once temps are exceeding all 90 day expectations temps will be allowed a flex day on Fridays to work from home.
• There is opportunity to make up to $30 / hour in the Customer Service department long term at Hach without getting into a management level position.

Description :

• Support customers via telephone, online chat and email with order entry for placement and status updates, and pre-sale specifications.
• Provide prompt, accurate answer to order / tracking questions and process order entry requests from customers through telephone, online and email
• Input customer orders and customer transactions into the company’s order entry database
• Checks and releases various order holds as assigned for the position
• Assists with requests on pricing, shipping, product availability, terms and conditions and item information
• Identify and enter sales leads
• Hours : Monday-Friday 6AM-6PM
• On site : Loveland CO, 80538
• Long Term Opportunity
• Pay Rate : $20 / hr

Experience Needed :

• Customer service
• Customer support
• Troubleshooting
• Call center
• Technical support

MUST HAVE

• 1 to 2 years of recent customer service experience
• Ability and desire to work in a fast-paced environment
• Proficient computer skills (Microsoft Office Suite, Excel & Outlook) required
• Critical thinking and multi-tasking skills required

Work Environment :

• Once temps are exceeding all 90 day expectations temps will be allowed a flex day on Fridays to work from home.
• There is opportunity to make up to $30 / hour in the Customer Service department long term at Hach without getting into a management level position.

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

Last updated : 2024-03-04