What are the responsibilities and job description for the Desktop Support Technician position at TEKsystems?
Description
We are currently looking to hire a Desktop Support Technician in Waukegan, IL. The Desktop Support Technician will be responsible for providing support for the IT warehouse and deployment activities. Preferred qualifications include experience in an IT/Technology related role (such as Service Desk, Desktop Support, Mobility, Hardware Fulfillment). The candidate will be responsible for handling tickets assigned through the ServiceNow ticket system. Their primary responsibilities will include fulfilling warehouse requests, checking and updating warehouse inventory, shipping hardware, updating SAP for received and deployed IT hardware, equipment recovery, and managing computer peripheral deployments. This will also involve tasks such as picking up computers and peripheral equipment from onsite locations, following-up with managers of offboarded employees, and processing incoming return equipment while adhering to data retention practices. Additionally, the candidate will handle tasks related to setting up computer peripherals and imaging computers.
Skills
Windows 10, Desktop Support, Computer Hardware, O365
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are currently looking to hire a Desktop Support Technician in Waukegan, IL. The Desktop Support Technician will be responsible for providing support for the IT warehouse and deployment activities. Preferred qualifications include experience in an IT/Technology related role (such as Service Desk, Desktop Support, Mobility, Hardware Fulfillment). The candidate will be responsible for handling tickets assigned through the ServiceNow ticket system. Their primary responsibilities will include fulfilling warehouse requests, checking and updating warehouse inventory, shipping hardware, updating SAP for received and deployed IT hardware, equipment recovery, and managing computer peripheral deployments. This will also involve tasks such as picking up computers and peripheral equipment from onsite locations, following-up with managers of offboarded employees, and processing incoming return equipment while adhering to data retention practices. Additionally, the candidate will handle tasks related to setting up computer peripherals and imaging computers.
Skills
Windows 10, Desktop Support, Computer Hardware, O365
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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