What are the responsibilities and job description for the Grand Central Epic Analyst position at TEKsystems?
Our client is looking for a Grand Central Epic Analyst to join the team! This will be a full time, 100% remote role.
- This individual must be certified in Grand Central and also have an additional certification in either Prelude, RTE or Cadence (or other)
- Our client is looking for a professional who is willing to grow and potentially take on additional certifications
Description
- Participates in end users discussions regarding workflows associated with upcoming enhancements or system changes.
- Supports the evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures.
- Ability to analyze and resolve simple issues
- Stays informed on current market trends and emerging technology developments that impact individual work.
- Recognizes sources of available information and establishes facts to recommend solutions.
- adherence to change management standards and established Service Level Agreement (SLA) for incidents and requests
- Demonstrates effective verbal and written communication.
- Promotes cooperation and commitment within the team by working collaboratively with others
- Communicates strengths, shares expertise and draws upon other members skills to improve team performance.
- Holds self personally accountable to meet or exceed team expectations.
Responsibilities
- Participates in end users discussions regarding workflows associated with upcoming enhancements or system changes.
- Updates existing or create new documentation to reflect current and future state workflows as well as timing and nature of system changes.
- Supports the evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures.
- Performs testing activities and assists users in the testing of all new systems and modifications completely before implementation into the production environment.
- Ability to analyze and resolve simple issues
- Ability to learn new skills quickly
- Keen attention to detail
- Asks the right question to understand the scope of tasks
- With guidance, able to effectively manage multiple priorities and assignments
- Takes initiative to communicate with team and customers. Requests assistance as needed.
- Understands shared vision, goals, objectives and values of team.
- Promotes cooperation and commitment within the team by working collaboratively with others. Communicates strengths, shares expertise and draws upon other members skills to improve team performance.
- Recognizes, values and supports other team member contributions.
- Respects team processes.
- Provides input to team decisions. Respects and actively supports team decisions once they are made.
- Holds self personally accountable to meet or exceed team expectations.
- Acknowledges and celebrates the achievements of team and teammates.
Minimum Requirements
- Associate degree or higher or equivalent work, training and experience required.
- Ability to provide value-added support to one or more applications.
- Independently motivated to seek knowledge through self-education, mentoring, etc. in areas pertaining to their current position.
For individuals clinically trained:
- Ability to demonstrate knowledge of clinical scope of practice and workflows for roles within clinical setting.
- Ability to communicate clinical concepts to technical team.
- Understands application and clinical workflow
Please reach out to Marlee at macain@teksystems.com to learn more about this opportunity!
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $60,000 - $115,000
