What are the responsibilities and job description for the IT Support position at TEKsystems?
Description:
Provide IT technical support on a variety of issues for typical office work as well as manufacturing plants. The individual would have limited supervision in day-to-day efforts, responding as necessary to immediate support requests while also identifying and implementing longer term projects. This position may resolve routine issues but is expected to engage, advise and assist other IT teams/Plant management on solution recommendations and/or implementations.
Skills:
Support, Troubleshooting, Windows 10, Customer service, Active directory, Windows, Help desk, Help desk support, Technical support, Hardware, Office 365, Service desk, Application support, Phone support
Top Skills Details:
Support,Troubleshooting,Windows 10,Customer service,Active directory,Windows,Help desk,Help desk support,Technical support,Hardware,Office 365
Additional Skills & Qualifications:
• Exceptional customer service skills. Individual must be able to calmly and effectively manage customer problems and requests. This position represents IT at all locations • Strong sense of urgency and ownership in accepting assignments and delivering service • Technical knowledge that extends across disciplines to troubleshoot complex technical issues with a team • Technical knowledge of Active Directory, SCCM, MDT, or similar systems, O365 and Windows 10 • Technical knowledge of plant related technology (label printers, handhelds, lift computers/scanners, etc.) • Understand concepts related to networks, servers, databases, etc.
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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