JOB DESCRIPTION:
Provides project and analytical support to assigned business lines or functional areas. Performs research, analysis, review, development, implementation, and monitoring of new and/or revised products/services. Acts as a project liaison with other departments. Analyzes current costs and estimate the cost or cost savings. Compiles and analyzes information for an assigned project or areas making recommendations based on findings.
The client-facing role will be focused on onboarding clients to current products and services, which requires exceptional customer service, analyzing, organizing, and managing incoming documentation, and coordinating the onboarding with multiple groups. There are operational tasks of onboarding the clients to some platforms within Client Integration. Some of the onboarding will require a project approach with regular meetings with the client, but many will not be a project and will be strictly getting documentation back from clients and creating requests in various systems to establish the setup of products.
- Leading complex client-facing projects for the integration of Bank systems and products.
- Works directly with clients and internal stakeholders to understand business objectives and strategies related to project priorities.
- Client-facing experience leading projects of all sizes with simple to complex onboarding of products.
- Gathering documentation and requirements with the ability to manage and interpret the data.
- Manages communications regarding the project that create clear, concise requirements, resourcing, and timings.
- Oversees assigned projects from initial concept through final implementation utilizing approved project methodology/tools and within enterprise standards and guidelines.
- Organizes and manages a high-quality, cross-functional team by providing work direction and coaching/mentoring to assigned project managers and coordinators.
- Constructs a reporting and tracking framework and benchmarks.
- Provides oversight to projects to meet established function, quality, cost, and schedule.
- Escalates issues and risks to the appropriate level.
- Documents processes or procedures when necessary during the project lifecycle.
Basic Qualifications
- Bachelor's degree or equivalent work experience.
- 3 years of integration project management experience.
- Exceptional communication and collaboration skills, quick learner, professional, organized, and able to make quick assessments are a must.
- Professional customer-facing skills.
- Exceptional analytical ability.
Preferred Skills/Experience - Working experience in:
- Merger & Acquisition integration experience is preferred, payments industry experience a plus
- Treasury Management product knowledge.
- Experience in Data Conversion projects.
- Ability to organize and manage many activities at once.
- Change Management and Business Readiness.
- Procedure writing and documentation experience.
Job Type: Contract
Salary: $25.00 - $29.03 per hour
Schedule:
Ability to commute/relocate:
- Denver, CO 80202: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location