What are the responsibilities and job description for the MIM Lead position at TekWissen ®?
Overview
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.
Job Title: MIM Lead
Work Location: Fort Mill, SC
Duration: 2 Months
Job Type: Onsite
Work Type: Contract
Job Description
What are the top 3 skills required for this role?
TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.
Our global footprint covers six countries: United States, Canada, Australia, India, United Kingdom and the Philippines. This allows us to work in close partnership with organizations and manage everything from global talent needs with demanding resourcing strategies, to single sites with lower recruitment volumes.
TekWissen® is an equal opportunity employer supporting workplace diversity.
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.
Job Title: MIM Lead
Work Location: Fort Mill, SC
Duration: 2 Months
Job Type: Onsite
Work Type: Contract
Job Description
What are the top 3 skills required for this role?
- Communication
- MIM and customer managing skills
- ITIL - Incident Management
- Bachelor's degree in information technology, engineering, or a related experience
- At least three to five years’ experience working in a prior incident/crisis management role.
- Strong experience working with IT Service Management Tools – ServiceNow
- Strong knowledge of IT service management frameworks including ITIL and COBIT.
- Experience with APM and Infrastructure Monitoring tools such as Dynatrace, Solarwinds, Splunk.
- Experience providing support for cloud-based solutions in AWS, Azure.
- Experience with cloud architecture (containers, PODs,) and orchestration technologies (Kubernetes, Docker)
- Excellent managerial skills and ability to collaborate with team members.
- Ability to analyze a high volume of technical data and work in a fast-paced environment.
- Strong problem solving, analytical, and time management skills.
- 9 Years of Experience
TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.
Our global footprint covers six countries: United States, Canada, Australia, India, United Kingdom and the Philippines. This allows us to work in close partnership with organizations and manage everything from global talent needs with demanding resourcing strategies, to single sites with lower recruitment volumes.
TekWissen® is an equal opportunity employer supporting workplace diversity.
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