What are the responsibilities and job description for the Computer Field Technician position at TekwissenGroup?
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our clients who is a global information technology company that provides high-performance and industry focused solutions integrated with leading-edge security to clients in government, financial services, and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.
Key Responsibilities:
- As a client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
- Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
- You may also perform whole unit swaps, repair or replace PC peripherals.
- Must have reliable transportation as this role services the metro and surrounding areas.
- Close service tickets in real time in the client Call Management system using Company provide phone.
Key Qualifications:
- 1 Years of hands-on experience with laptop and desktop break-fix
- Computer-building background experience preferred
- General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
- Ability to resolve basic / non-complex problems as directed
- Client and/or governmental clearance may be required
- Police or criminal background verification clearance may be required
TekWissen® Group is an equal opportunity/affirmative action Employer (m/f/d/v) supporting workforce diversity.
Job Types: Full-time, Contract
Pay: $20.00 - $22.86 per hour
Application Question(s):
- How many years of Computer Hardware Repair Field experience do you have?
- Within the last 2 years how many Motherboards have you replaced?
- Within the last 2 years how many LCD’s have you replaced?
- How many years of experience do you have diagnosing Dell laptops and PC’s?
License/Certification:
- CompTIA A (Preferred)
Work Location: In person
Salary : $20 - $23
