PC Technician

Important Note:

• This is a driving job and must have their OWN CAR with valid driver's license and car insurance as well.
• This is a 12 months contract position and there are possibilities to extend or contract to hire based on performance.
• Driving Required: 250-350 miles per week. Mileage will be reimbursed.

Work Process:

The process of client is; you will receive tickets in the morning. You will clock in at the FedEx location, pick the parts and go to the customers by fixing a prior appointment. Once you fix the appointment, you’ll confirm and go to the customer to replace or repair based on the customer’s need. Once you are done with that, you’ll close the ticket. On an average, you will receive 4 to 8 tickets per day, sometimes more; it is based on the tickets volume. At the EOD, you will drop the replaced parts at the FedEx again and you will clock out.

Key Responsibilities:

• As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Client Call Management system using Company provide phone.
• You will be working mostly for Dell Products – (So previous experience will be Plus).
• You will be travelling in a radius of 30 to 50 miles from the Pickup parts location.
• You need to take the Dell certifications training (Online) and complete the certifications. - free

Key Qualifications:

• 1 Years of hands-on experience with laptop and desktop break-fix
• Computer-building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• Ability to resolve basic / non-complex problems as directed
• Client and/or governmental clearance may be required
• Police or criminal background verification clearance may be required

Job Types: Full-time, Contract

Pay: $19.00 - $20.71 per hour

Application Question(s):

• This is a driving role where you need to use your own car and drive 200 - 300 miles per week and your mileage will be reimbursed. Are you comfortable with that?
• How many years of Computer Hardware Repair Field experience do you have?
• Within the last 2 years how many Motherboards have you replaced?
• Within the last 2 years how many Laptop screens have you replaced?
• How many years of experience do you have diagnosing Dell laptops and PC’s?
• Are you fully vaccinated?
• Are you CompTIA A Certified?

Ability to Relocate:

• West Boylston, MA 01583: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $21