Prjoect Coordinator

WiLine Networks offer a full suite of voice services includes both hosted VOIP and PBX-based solutions. Our private, Ethernet data network allows us to customize and scale transit (internet access) and transport (point-to-point) data services to meet the specific bandwidth requirements of our clients. WiLine's value-based pricing offers more services at less cost, and typically saves our customers 20% on their current telecom expense. This combination of technology, product, and pricing positions WiLine as the preferred alternative for businesses of any size.

A day in the life:

• Schedule site surveys and installations.
• Maintaining positive relationships with customers, building Managers, and Engineers.
• Identify customer needs and overseeing service delivery for assigned projects.
• Managing schedule conflicts and ensuring the team’s processes and tasks are carried out efficiently by priority.
• Building partnerships and liaising with team leaders to determine the company’s services, delivery criteria, and solutions for issues that may arise.
• Visit job sites to gather requirements.
• Update database and job tickets as new information becomes available.
• Document field notes and take photos from job sites capturing all data required for successful completion of project(s).
• Compile data collected from field surveys and create building diagrams for installation plans as needed to support new customer and internal network builds.
• Coordinate 3rd party work with internal and external riser management staff, roofers, and electricians.

Required Qualifications:

• Ability to work outdoors.  View the Northern California area like most will never see it.
• Comfortable with heights and walking on rooftops and working in confined spaces
• We are passionate about customer service; you should be too.
• Ability to stay on task when working individually.
• Lift and carry up to 50lbs.
• Clean driving record and reliable transportation with a valid driver’s license.  That’s a deal breaker.
• Operate hand tools.
• Effectively interact with people, even in adverse circumstances both verbally and written

Things we can teach but would be great if you already know:

• Visio, CAD, or drafting software is a plus
• Telecomm experience
• Experience and/or degree

Employee Benefits:

WiLine Networks proudly offers its employees a wide range of benefits. From great health insurance to paid time off, we strive to ensure WiLine's employees get the life security and peace of mind they deserve.

• Medical, Dental, Vision, and Life Insurance
• Paid Time Off
  
• Flexible Spending Account
• 401(K)
• Employee Referral Bonus