What are the responsibilities and job description for the Remittance Specialist position at TELCOR Inc?
Remittance Specialist
The Remittance Specialist on the TELCOR Revenue Cycle Service (TRCS) team is responsible for performing payment application functions for TRCS customers. The Remittance Specialist responsibilities include; manual and electronic payment entry, deposit verification, reconciliation and investigate variances. Employees in this position will work remotely, otherwise the employee can discuss with their supervisor if they would like the option to work in the office part time or full time. Accommodations will be made based on space in the Lincoln, NE office and job duties. Employees may be asked to come to the Lincoln, NE office for meetings or training on an as needed basis.
Responsibilities
The Remittance Specialist on the TELCOR Revenue Cycle Service (TRCS) team is responsible for performing payment application functions for TRCS customers. The Remittance Specialist responsibilities include; manual and electronic payment entry, deposit verification, reconciliation and investigate variances. Employees in this position will work remotely, otherwise the employee can discuss with their supervisor if they would like the option to work in the office part time or full time. Accommodations will be made based on space in the Lincoln, NE office and job duties. Employees may be asked to come to the Lincoln, NE office for meetings or training on an as needed basis.
Responsibilities
- Performs manual and electronic posting functions for all received payment types
- Access SFT, Lockbox, RCM Document Management, or network drive to obtain necessary remittance information
- Identify and correct payment entry errors
- Maintain daily reconciliation of bank deposits
- Accurately post and reconcile payments received
- Post payment corrections, recoupments, NSF’s and other transactions for outstanding AR according to guidelines
- Demonstrate knowledge of CPT, HCPCs, modifiers, ICD-10 codes and EOB interpretation
- Provide remittance information to the Claims Resolution teams as needed
- Enhance business line organization and success by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments
- Follow-up and taking action by interpreting information, making determinations, applying knowledge to execute appropriate next steps on payment posting processes in order to reflect accurate and up-to-date Net Collected Revenues for individual TRCS customers
- Adhere with Standard Operating Procedures or Best Practices as documented or as verbalized from supervisors, other leadership, trainers, or other experienced team members
- Escalate questions, errors, or setup changes to TRCS Revenue Cycle Supervisor in order to keep the claim moving through the revenue cycle and to produce accurate, timely and quality work
- Meet with the TRCS team on a regular basis to discuss and identify issues, review team performance, participate in ongoing training and process development
- Analyze data to prioritize tasks to maintain customer Service Levels Agreements (SLA)
- Share skills and knowledge with others
- Demonstrate basic knowledge and understanding of how the entire revenue cycle is interconnected
- Escalate questions, errors, or setup changes to TRCS Remittance Supervisor in order to keep the revenue cycle moving and to produce accurate and quality work
- Stay current on work assigned or delegated within timelines established as standard expectations or as set forth by supervisors or other leadership
- Additional duties may be assigned
Requirements
- Must be able to uphold confidentiality and comply with federal, state and company policy, procedures and regulations
- Ability to effectively and professionally communicate, both in writing and verbally with tact, diplomacy and respect for others
- Must have strong mathematical skills and attention to detail
- Must have strong computer skills and be able to leverage and navigate using technology to complete daily tasks (e.g. Excel, electronic documentation storage and retrieval, keyboarding and mouse navigation, email/outlook)
- Must be able to work independently and with team to achieve individual and team goals
- Must be able to apply critical thinking and appropriate discernment in all activities and job functions before taking action or initiating communication
- Must possess creative thinking skills to develop, design and create solutions
- Self-motivated, analytical, quick learner, organized, detail oriented, multi-tasker, resilient, self-disciplined in time management
- Must have a thorough understanding of Windows® operating system environments and Office tools; e.g., Word®, Excel®
- Ability to demonstrate understanding of the structure, key issues, language and the general billing environment with an ability to discuss and explain current and emerging issues, including TELCOR products and services applicable to those needs
- Ability to read and interpret an EOB from a payer preferred, but not required
- Knowledge of medical billing and insurance terminology preferred, but not required
- Minimum of one (1) year of medical or healthcare related payment entry experience and/or equivalent accounting experience preferred, but not required
TELCOR is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other characteristic protected by law.
All trademarks, service marks, trade names, trade dress, product names and logos appearing herein are the property of their respective owners.
Microsoft, Windows, Crystal Reports and SQL Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Recruitment Specialist
State of Nebraska -
Lincoln, NE
Logistic Specialist
Empire Netting and Fence -
Lincoln, NE
Merchandising Specialist
O'Reilly Automotive Stores -
Wahoo, NE
