Administrator, Inpatient - LCSW LMFT LPCC - Mental Health 320

“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA , veterans, and all belief systems.

At the Stanislaus Psychiatric Health Facility (PHF), we provide intensive mental health and psychiatric treatment services in a safe, welcoming environment for adults experiencing a mental health emergency.

We believe recovery starts from within, and that our job is to do whatever it takes to provide the support needed on your recovery journey in a comfortable, structured environment. Our secure 16-bed facility has a multidisciplinary team that includes a psychiatrist, social workers, a rehabilitation therapist, registered nurses, recovery specialists, nurse practitioners, and peer recovery coaches.

The Licensed Administrator manages all aspects of the day-to-day operations of the Program. This involves ensuring regulatory compliance and actively overseeing quality assurance performance improvements. Additionally, the Administrator collaborates with all corporate departments and outside consultants and represents the Program to State/County agencies, community partners, and consumer groups.

Expected starting wage range is $121,647.24 - $150,237.10. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have)

• Masters in Social Services with a state license

• Four (4) years of experience in an administrative management position in a health care setting

• Two (2) years of responsibility for supervision of professional staff, budgeting, program planning, and licensing

What’s In It for You*

• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan

• Paid Time Off: For FT Employee it is 16.7 days in your first year

• Nine Paid Holidays

• Career growth opportunity: company has grown 10% yearly for the past 5 years

• For more information visit: https://www.telecarecorp.com/benefits

What You Will Love About Working at Telecare

• Culture of power-with not power-over

• Your contribution is valued

• Opportunity to work alongside a multidisciplinary team of clinical professionals

• Personal commitment to the mission from your team and colleagues

• Diverse mental health program types with lifelong career advancement opportunities

What You Will Love About Working at Telecare

• Acts as culture carrier; creates and supports program culture and culture initiatives.

• Manages all strategic planning activities of the Program with the primary goal of ensuring ongoing effectiveness of the Program

• Ensures that the program is meeting or exceeding clinical quality expectations and outcomes

• Develops and maintains a productive work relationship with State and local agency partners; actively participates in meeting customer needs and adapting to changing customer and community needs at all times; acts as liaison between the Program and State/County customers and community partners

• Maintains healthy staffing patterns for all departments. Which includes directing the recruitment, candidate selection, partnering with internal Employee Relations, and when necessary, disciplinary action within the Program.

• Manages the Program within allocated budgetary parameters and collaborates in the development of the fiscal budget

· Provides Clinical supervision upon request ·

EOE AA M/F/V/Disability

• May vary by location and position type

Full Job Description will be provided if selected for an interview.

Administrator, Program Director, Program Manager, LCSW, LMFT, LPCC, Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Professional Clinical Counselor

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

POSITION SUMMARY

The Administrator manages all aspects of the day to day operations of the Program. This involves ensuring regulatory compliance and actively overseeing quality assurance performance improvements. Additionally, the Administrator collaborates with all corporate departments and outside consultants and represents the Program to State/County agencies, community partners, and consumer groups.

QUALIFICATIONS

Required:

• For Skilled Nursing Programs:

o Current CA Skilled Nursing Facility Administrator and Bachelor Degree in related field

o Two (2) years of experience in the Administrator position

• For Crisis Residential Programs:

o Masters in Social Services with a state license

o Four (4) years of experience in an administrative management position in a health care setting, two (2) of those years must be experience in a substance use treatment program

o Two (2) years of responsibility for supervision of professional staff, budgeting, program planning, and licensing

o Understanding of community mental health and substance use services, psychiatric rehabilitation concepts, and the recovery philosophy

• For Adult Residential Programs serving members with developmental disabilities

o Two (2) years of experience providing direct care or supervision to individuals with developmental disabilities

o Master’s Degree or PhD with a CA license and maintain certification throughout employment

o Must be an Adult Residential Facility Certificate holder and maintain certification during employment

o Meet one (1) of the following:

 BCaBA

 BCBA

 QBMP “Qualified Behavior Modification Professional”

o Within one year of employment, all direct care staff shall complete both segments of Direct Support Professional (DSP) competency-based training course including the competency tests or pass the department-approved challenge tests applicable to both training segments. Proof of prior successful completion of both training segments and competency exams will meet this requirement

• For SUTS Programs:

o Master’s degree in Social Services, Psychology, Public Health, or Business. Must be able to provide identification number as a current registered intern with the Board of Behavioral Sciences in the state of employment as an ASW or AMFT; OR,

o Bachelor’s degree, preferably in Business, Social Services or Public Health and a Substance Abuse or Drug Alcohol certification such as; Certified Advanced Alcohol and Drug Counselor (CADAC), or Registered Addiction Specialist (RAS), or Certified Addiction Specialist (CAS), or Certified Addiction Treatment Counselor (CATC), or Chemical Dependency Professional

o Two (2) years of experience in an administrative management position in a health care setting

o One (1) year of responsibility of supervising professional staff, budgeting, program planning, and licensing

o Must understand community mental health services, psychiatric rehabilitation concepts, and the Recovery Philosophy

• For Mobile Crisis Response Teams (MCRT) Programs:

o Master’s degree in social services

o Two (2) years’ experience as a licensed LCSW, LMFT, LPCC, PhD, or PsyD

o Two (2) years’ experience as mental health professional in managing behavioral health services

o Two (2) years’ experience providing crisis management services

o Experience as a public speaker & trainer

o Experience with oversite of data collection and management of data collection systems

• For Crisis Stabilization Unit (CSU):

o Masters in Social Services with a state license and four (4) years of experience in an administrative management position in a health care setting, two (2) of those years of nursing experience in a mental health or substance use treatment setting, OR

o A licensed registered nurse by the Board of Nursing Education and Nurse Registration in this State and possess a master’s degree in psychiatric or public health nursing, and four (4) years of experience in an administrative management position in a health care setting, two (2) of those years of nursing experience in a mental health setting. Additional post baccalaureate nursing experience in a mental health setting may be substituted on a year–for–year basis for the educational requirement.

o Two (2) years of responsibility for supervision of professional staff, budgeting, program planning, and licensing

• For All Other Programs:

o Masters in Social Services with a state license

o Four (4) years of experience in an administrative management position in a health care setting

o Two (2) years of responsibility for supervision of professional staff, budgeting, program planning, and licensing

• Understanding of community mental health services, psychiatric rehabilitation concepts, and the recovery philosophy

• Must be at least 21 years of age

• Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment

• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply

Preferred:

• A successful track record working with, and sensitivity to, multi-cultural populations and issues in urban settings are highly desirable

ESSENTIAL FUNCTIONS

• Demonstrate the company mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders

• Plans, organizes, directs, and controls the Program responsible for the Program’s administrative functioning

• Acts as the privacy contact for the Program, maintaining all required records, logs, and systems in compliance with HIPAA regulations

• Implements all Program policies and procedures through the appropriate assignment of duties to the administrative staff

• Manages all strategic planning activities of the Program with the primary goal of ensuring ongoing effectiveness of the Program

• Develops and maintains a productive work relationship with State and local agency representatives; actively

participates in meeting customer needs and adapting to changing customer and community needs at all times; acts as liaison between the Program and State/County customers and community partners

o Including law enforcement and Access Crises Line for San Diego Mobile Crisis Response Team (MCRT)

• Establishes staffing requirements for all departments, directing the recruitment, selection, and when necessary, disciplinary action within the Program

• Manages the Program within allocated budgetary parameters and collaborates in the development of the fiscal budget

• Supervises all department managers and maintains supervisory authority over personnel assigned to the departments. Ensures that the Program complies with all applicable laws and regulations and keeps informed about changes in regulations

o Muriel Wright CRT Administrator will have oversight to the Muriel Wright Campus and will supervise the Program Director of the SUDS program

• Ensures compliance with Telecare's policies and procedures

• Establishes the vision for the Program

• Manages all strategic planning activities of the Program

• Demonstrates an understanding of Telecare's stakeholders, including members served, families, and customers in all interactions and conduct

• Establishes the culture of the Program and creates initiatives that reinforce the culture

• Acts as the Program's liaison to the Corporate office, ensuring corporate initiatives are implemented and maintained

• Reviews other licensed staff as required by staffing needs

• Provides Clinical supervision

• If employed at inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

• If employed at outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

San Diego Mobile Crisis Response Team (MRCT)

• Conducts W & I 5150 Holds

• Manages high pressure crisis situations in the community

• Available 24 hours a day/seven (7) days a week for crisis management oversite

• Provides regular presentations to the community and law enforcement

• Provides regular training to law enforcement

Arizona Programs

• Practices psychotherapy for the purpose of assessment, diagnosis and treatment of individuals, couples, families and groups specifically related to license (social work, counseling, marriage and family, or substance abuse)

Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.

SKILLS

• Knowledgeable about budgeting, HR, and applicable program regulations

• Good communication, team building, and problem-solving skills

• Familiarity with psychiatric conditions and recovery principles

• Good customer relations skills

• Skilled at identifying and removing barriers to change

• Knowledge and experience using the American Society of Addiction Medicine (ASAM) criteria

• Highly organized and adept at planning

• Excellent public speaker

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, twist and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend, and do simple and firm grasping occasionally. The position requires manual deviation, repetition, and dexterity and to occasionally drive.

EOE AA M/F/V/Disability

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)