Ecommerce Analyst

Responsibilities:

• Shop at a wide variety of online retailers and collect a range of detailed data about every aspect of the experience - buying products, contacting customer service, returning products.

• Quantitative Analysis

• Complex review tasks

• Written data summaries

• Intermediate level in Excel/ Spreadsheets.

• Review and Vet lists of data on a regular basis.

• Perform weekly reconciliation of financial tasks and monthly reconciliation of donations.

• Daily maintenance and updates of data on trackers.

• Attendance and participation in weekly team meetings, team building sessions, and any occasional ad hoc meetings and training, as necessary.

• Participation in team building sessions.

• Manage emails in multiple accounts.

• Other duties as assigned.

 Role Requirements:

• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.

• High degree of interest in online shopping and a regular online shopper

• Moderate level of expertise with G Suite/Microsoft applications (basic formulas, filtering, etc.)

• High degree of expertise with Internet browsing, email, and common applications.

• Strong attention to detail and organization.

• Strong communication skills (both verbal and written).

• Ability to multitask and make progress on many things at once

• Flexibility is critical.

• Home equipment needed: Printer, Smartphone (iPhone or Android). Internet connection (high-speed, private). A laptop will be provided.

• Availability to work from home for 5 hrs/day during core hours 7am - 6pm (M-F) at home residence.

• Secure location at home to store and receive/return packages during normal weekday business hours.

• Valid driver's license with reliable transportation

• Distance from home address to USPS/Fedex/UPS locations under 10 miles each way.

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first

• We embrace changes and innovate courageously

• We grow together through spirited teamwork

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.